The autocratic style of leadership primarily focuses upon the ____________.
a. situation
b. leader
c. group
d. decision-making process
The percentage of an organization’s work force not at work on any given day is
____________.
a. turnover
b. absenteeism
c. employee behavior
d. employee attendance
The final, and perhaps ultimate objective of organizational designers, is ____________.
a. chain of command
b. flexibility
c. collaboration
d. profitability
Which of the following is true regarding Acquired Immune Deficiency Syndrome
(AIDS)?
a. By law, people with AIDS cannot be hired.
b. AIDS causes the HIV virus.
c. AIDS sufferers are not protected by law.
d. The virus cannot be casually transmitted.
A _______ is a broad guide for organizational members to follow when dealing with
important and recurring areas of decision making.
a. program
b. budget
c. standing plan
d. policy
A technique that ranks alternative according to how long each takes to pay back its
initial cost is:
a. payback analysis.
b. nominal group technique.
c. simulation.
d. brainstorming.
As a warning to superiors attempting to set an ethical example for others,
____________ speak louder than ____________.
a. rules; procedures
b. words; rules
c. actions; words
d. policies; behaviors
Simplified, the management principle known as chain of command
“asks”:____________
a. What do we plan to accomplish?
b. Where will the funding come from?
c. What is the company’s mission?
d. Who reports to whom?
A few dynamic thinking, top-level managers delegate strategic planning to
____________.
a. stockholders
b. the general public
c. line managers
d. the board of directors
The phrase pervasiveness and depth refers to the extent of what?
a. that an organization’s culture is known throughout the industry
b. that employees adopt the organizational culture
c. that customers know and love the organizational culture
d. that suppliers are a good fit for the organization culture
In McClelland’s need for achievement theory, the desire for friendship, cooperation, and
close interpersonal relationships is called:
a. power.
b. achievement.
c. esteem.
d. affiliation.
Frederick Herzberg’s two-factor theory regarding motivation relates to job
____________.
a. entitlement
b. satisfaction
c. involvement
d. empowerment
Which of the following is an example of a limiting factor?
a. time
b. equipment
c. money
d. all of the answers are limiting factors
Match the options below with the correct phrases:
a. organizational rumors, gossip and half- truths
b. useful processed data
c. the transfer of information and understanding between people
d. electronic links between machines and people
e. communication networks outside the formal channels
f. management’s designed “flows” or designated paths for official communication
g. the receiver’s return reply regarding the message
h. two or more individuals conversing at arm’s length
i. specialized shop talk such as, “Put the APU in the PCX tank.”
j. the word selection of a speaker or author
1>communication 2>diction 3>feedback 4>formal communication channels 5>formal
communication network 6>grapevine 7>informal communication channels
8>information 9>interpersonal communication 10>jargon
An entity managed by one or more persons to achieve stated goals is known as a(n)
____________.
a. business
b. corporation
c. organization
d. group
Domestic and foreign economic, legal/political, sociocultural, technological, and
natural forces are called:
a. non-threatening consideration.
b. directly interactive forces.
c. insignificant closed systems.
d. indirectly interactive forces.
Match the options below with the correct phrases:
a. the power to sway people’s view
b. authority derived from and granted by the formal organization
c. charismatic power
d. the perceived managerial approaches and behaviors used to influence others
e. “I’m calling the shots” is an example
f. a leader who emphasizes worker needs
g. Fiedler’s
h. leadership through group sharing
i. influence by abilities, knowledge, and experience
j. “hands-off” leadership
k. the state of influencing others
l. a subordinate matures through this
m. concerns for people and production
n. a motivational journey of personal and organizational perceptions
o. concerns how leaders manage social relationships1>autocratic style 2>contingency
model 3>expert power 4>free-rein style 5>influence 6>leadership 7>leadership style
8>legitimate power 9>life-cycle theory 10>Leadership Grid 11>participative style
12>path-goal theory 13>referent power 14>people orientation 15>emotional
intelligence
Answer:1>E2>G3>I4>J5>A6>K7>D8>B9>L10>M11>H12>N13>C14>F15>O[/c
pmembership]
Deming identified a relationship between quality, productivity and profitability.
A cost-leadership strategy is one focused on keeping costs as low as possible through
efficient operations and loose controls.
A formal organization is spontaneous and natural.
Line authority between subordinates and superiors flows upward.
Group decision making signifies participative leadership.