Autocratic, participative, and free-rein are ____________ of leadership.
a. traits
b. roles
c. styles
d. skills
Which of the following individuals is known as the Father of Scientific Management?
a. Frederick Taylor
b. Mary Parker Follett
c. Edwards Deming
d. Elton Mayo
Products with reduced energy and pollution connected with their manufacture and
disposal are known as:
a. green resources.
b. quality products.
c. waste management.
d. green products.
The ways in which people observe and the basis for making judgments about the
stimuli they experience is
a. stereotype.
b. perception.
c. semantic.
d. barrier.
Herzberg’s hygiene factors (maintenance) are ____________ to an employee if these
factors are lacking or inadequate.
a. dissatisfying
b. self-actualizing
c. satisfying
d. motivators
Staff authority is usually indicated on organizational charts by ____________.
a. solid dark lines
b. downward arrows
c. shaded boxes
d. dotted lines
Making decisions regarding next year’s budget is an example of which of the following
management functions?
a. organizing
b. staffing
c. planning
d. controlling
Design for manufacturability and assembly (DFM/A) means designing products for
effective performance. Which of the following is not one of the primary considerations
in this process?
a. Manufacturing
b. Facilities layout
c. Assembly
d. Disassembly
Short-term goals set by middle managers that must be achieved in order to reach top
management’s goals are called:
a. strategic plan.
b. operational goals.
c. tactical plans.
d. standing goals.
The concept that measurements provided by the control process will reach the proper
decision makers when they are needed is the concept of:
a. concurrent.
b. integration.
c. timeliness.
d. accuracy.
In order to have highly motivated employees, a boss should create a ____________ in
which everyone’s needs get met.
a. culture
b. atmosphere
c. climate
d. goal
Operations management applies to manufacturers, but not to retail organizations.
Financial resources are central to management.
Complex, high uncertainty problems should be addressed informally.
Controlling establishes performance standards that are used to measure progress toward
goals.
W. Edwards Deming created total quality management (TQM).
The Vroom and Yetton decision tree is used to determine the appropriate degree of
subordinate involvement in the decision-making process.
The three categories of a manager’s roles are interpersonal, informational, and
decisional.
A manager that continually repeats him/herself is falling prey to subordinates’
expectations of familiarity.
Autocratic leadership is conducive to referent power.
All elements of the staffing process are components for every staffing problem.