A(n) ________ examines current organizational practices for potential action violations.
A) EEO representative
B) training specialist
C) job analyst
D) compensation manager
A relationships statement in a job description may contain all of the following except:
A) mentors.
B) reports to.
C) works with.
D) supervises.
Members of the EEOC serve ________ terms.
A) 3 year
B) 5 year
C) 10 year
D) indefinite
When different supervisors define levels of performance (good, fair, poor) differently,
unfair appraisals could result due to a problem with ________.
A) unclear standards
B) halo effects
C) complexity
D) leniency
The EEOC describes a ________ as an informal process in which a neutral third party
assists the opposing parties to reach a voluntary, negotiated resolution of a charge of
discrimination.
A) fact-finding conference
B) voluntary mediation
C) negotiation
D) mandatory arbitration
Which of the following may require respirators?
A) lead-based paint
B) asbestos
C) radon
D) mold
All of the following are ways of proving sexual harassment except:
A) visiting the ombudsman.
B) quid pro quo.
C) hostile working environment.
D) Both B and C.
What percentage of learning on the job comes from informal learning?
A) 80
B) 75
C) 90
D) 45
Intentional discrimination is also called ________.
A) disparate impact
B) disparate treatment
C) adverse discrimination
D) mixed motive
When goal setting, performance appraisal, and development are consolidated into a
single, common system designed to ensure that employee performance supports a
company’s strategy, it is called ________.
A) strategic organizational development
B) performance management
C) performance appraisal
D) human resource management
Besides the supervisor, which of the following is available to managers as an alternative
source of performance appraisal information?
A) peers
B) rating committees
C) the employee
D) All of the above.
Who has the heaviest burden when it comes to the burden of proof in discrimination
cases?
A) EEOC
B) the employer in question
C) the employee in question
D) the EEO office
________ aims to ensure that anyone, regardless of race, color, disability, sex, religion,
national origin, or age has an equal chance for a job based on his or her qualifications,
and requires employers to make an extra effort to hire and promote those in a protected
group.
A) Equal employment opportunity
B) Affirmative action
C) Diversity management
D) BFOQ
The ________ prohibits discriminating against employees who are 40 years of age and
older in all aspects of employment, including compensation.
A) Fair Labor Standards Act
B) Civil Rights Act
C) Equal Pay Act
D) Age Discrimination in Employment Act
Rebekah was hired soon after graduation and assigned to complete a management
trainee program. She will move to various jobs each month for a nine-month period of
time. Her employer is utilizing the ________ form of training.
A) job rotation
B) understudy
C) coaching
D) special assignments
The ________ method of performance appraisal involves listing all the subordinates to
be rated, indicating the employee who is the highest on each characteristic being
measured and who is the lowest, and then alternating between the next highest and
lowest until all employees have been ranked.
A) alternation ranking
B) graphic rating scale
C) MBO
D) constant sum rating scale
Which of the following is addressed by the Fair Labor Standards Act?
A) minimum wage
B) maximum hours
C) child labor
D) All of the above.
Responsibility for career development should always be left to the ________.
A) employee
B) supervisor
C) manager
D) career success team
When an employer makes all of the contributions to the pension plan, the pension plan
is classified as ________.
A) qualified
B) non-qualified
C) defined contribution
D) non-contributory
What is the third step in the guidelines for an effective termination interview?
A) plan the interview carefully
B) get to the point
C) describe the situation
D) listen
________ focus on whether training had an effect on the organization’s objectives.
A) Reaction
B) Learning
C) Behavior
D) Results
Which of the following describes using an equivalent-form estimate to assess
reliability?
A) administer the same test to the same people at two different points in time and
compare their test scores at time 2 with the scores at time 1
B) administer a test with x number of items designed to assess a topic, then statistically
analyze the degree to which responses to the items vary together
C) administer two tests deemed the same by experts and then compare participants’ test
scores for test one and test two
D) different tests to different people and compare test scores of the different people
Reduced job efficiency is a possible alcoholism performance issue in which stage of
alcoholism?
A) advanced
B) middle
C) early
D) lingering
Basically incompetent performance is a possible alcoholism performance issue in which
stage of alcoholism?
A) advanced
B) middle
C) early
D) lingering