The ________ is a group of five closely associated institutions, all owned by its
member countries, that provides vital financial and technical assistance to developing
countries around the world.
A) International Chamber of Commerce
B) World Bank Group
C) Organization for Economic Cooperation and Development
D) World Economic Forum
Goals are different from plans because ________.
A) goals identify specific steps that the organization needs to achieve, and plans
identify the overall mission of the organization
B) goals describe financial objectives, and plans describe objectives related to social
responsibility
C) goals are important only for small companies, and plans are important only for large
companies
D) goals are desired outcomes, and plans describe how those outcomes will be
accomplished
Wayne hosts his first regional sales meeting. During which he meets individually with
his employees and shows them a chart of their sales numbers for each month compared
to their budgeted quota for the year to date. Additionally, Wayne and each employee set
mutually agreed-upon budget goals for the remaining six months of the fiscal year.
Wade is utilizing the ________ method of performance appraisal.
A) BARS
B) critical incident
C) MBO
D) multiperson comparison
The total world population is forecasted to hit 9 billion by 2050, at which point the
United Nations predicts the total population will either stabilize or peak after growing
for centuries at an ever-accelerating rate. The main reason for this major shift is
________.
A) the unprecedented rate at which world population is aging
B) the decline in birthrates as nations advance economically
C) the high level of mobility of the international workforce across national borders
D) the alarming rate of depletion of natural resources necessary for sustaining the
population
If mortgage interest rates increase, this would be an example of changing ________ in a
firm’s external environment.
A) economic conditions
B) political conditions
C) sociocultural conditions
D) demographic conditions
The earthquake/tsunami which hit Japan in March of 2011 highlights the contemporary
need to design organizational controls for ________.
A) cross-cultural differences
B) global turmoil and disasters
C) workplace privacy
D) workplace safety
She was the matriarch of the department, the most senior employee. She always sat
immediately to the right of the manager in all department managers. No one dared take
her chair. That chair was a symbol of her ________.
A) importance
B) age
C) status
D) seniority
Good communication occurs only when the recipient ________.
A) agrees with the sender’s message
B) acknowledges the message
C) understands the speaker’s meaning
D) makes eye contact with the speaker
Matthew is worried that he will not be able to pay his mortgage and feed his family
since he was laid off from his production job. Which of Maslow’s levels of need is a
concern to Matthew?
A) self-actualization
B) esteem
C) psychological
D) physiological
Evelyn’s Internet search for information about “vendor for machine screws” yielded
more than 100,000 items. Evelyn did not have time or resources to pursue each of these
so she limited her search to only vendors in her state. By doing this, Evelyn used
________.
A) perfect rationality
B) bounded rationality
C) satisficing
D) intuition
In ________, goals set by top managers flow down through the organization and
become subgoals for each organizational area.
A) management by objectives
B) management by observation
C) traditional goal setting
D) traditional planning
The type of assembly line typically found in automobile manufacturing is an example
of ________.
A) unit production
B) mass production
C) process production
D) continuous production
Melamark LLC has customers on four continents. It would like to increase its global
presence as a supplier to its global customers. The most expensive option would be to
________.
A) form a strategic alliance with an existing company in another country
B) directly invest in a production facility in another country
C) export from a single production plant
D) license producers in several countries
Molly is dating Megan’s ex-boyfriend. The two ladies would prefer not to be in the
same room with each other. This is a type of ________ conflict.
A) task
B) process
C) relationship
D) interpersonal
Which of the following is an example of a material artifact or symbol?
A) The lines on the parking lot are repainted every year.
B) The offices of upper management are carpeted; the offices of administrative
personnel have tile floors.
C) The company sponsors a local youth sports team.
D) Incoming calls are answered by a live person.