Development techniques include:
a. job rotation
b. professional seminars
c. paying for formal education
d. all of the above
In facilities layout, when all of the equipment or machines that perform a similar task or
function are located together, it is called
a. a process layout.
b. a product layout.
c. a cellular layout.
d. a fixed-position layout.
In order to make organizations socially responsible, ____________ must dedicate time
and money.
a. CEO
b. Activist
c. Employee Committees
d. Governmental Agencies
Match the options below with the correct phrases:
a. a basic stimulus for motivation
b. management efforts for providing an improved, enhanced, dignified, and satisfying
workplace
c. assigning employees to a variety of new, temporary jobs
d. a manager’s attitude about work, people, and performance
e. job twinning
f. unsatisfied needs often lead to this
g. the application of motivational theories to the structure of work
h. Herzberg’s satisfiers
i. the collective attitude of workers
j. a composite of rewards or punishments
k. an element of job redesign referring to variation incorporated in a job
l. negative perceptions of subordinates€ potential
m. theories that explain hoe employees choose behaviors to meet their needs
n. positive perceptions of subordinates€ potential
1>job redesign 2>job rotation 3>job scope 4>job sharing 5>morale 6>motivation
7>motivation factors 8>need 9>philosophy of management 10>quality of work life
(QWL) 11>reinforcement theory 12>process theories 13>Theory y 14>Theory x
The contingency, path-goal, and life-cycle theories of leadership are:
a. democratic.
b. autocratic.
c. organizational.
d. situational.
The branch of management science that applies to manufacturing or service industries
is called:
a. operations management.
b. quantitative management.
c. industrial management.
d. technical management.
Resource deployment defines how the company intends to allocate its resources to
achieve its strategic goals include the following except:
a. material.
b. human.
c. financial.
d. cognitive.
The phase in team development in which team members progress toward team
objectives, handle problems, coordinate work, and confront each other is called the
__________ stage.
a. norming
b. performing
c. storming
d. forming
If a manager wanted to spot check inventory over an extended period of time and then
make plans for needed changes, he/she would use ____________ ratios.
a. profitability
b. debt
c. activity
d. current
The contemporary production approaches and systems that made Woodward’s
recommendations obsolete are ____________.
a. less flexible
b. more formal
c. more mechanistic
d. more complex
The active ingredient or catalyst to “igniting” leadership is:
a. responsibility.
b. decision making.
c. education.
d. power.
For most employees, pay, wages, or salary is considered which dominant level need(s)?
a. physical and/or security
b. social and/or esteem
c. social and/or self-realization
d. physical and/or self-realization
Informal communication channels are often called, collectively, the:
a. rumor mill.
b. employee network.
c. cluster chain.
d. grapevine.
In-house training techniques take the following forms except:
a. on-the-job training.
b. job rotation.
c. orientation training.
d. machine-based training
A job description should include all of the following except:
a. function.
b. responsibilities.
c. physical conditions.
d. gender and age preference.
The primary objective of integrating new elements into an organizational design is to
create a “company fabric” ____________.
a. in the form of a mosaic
b. without seams
c. with a patterned design
d. marked with blotches
The monthly production status report flows upward in most large organizations.
Sources for decision alternatives are very limited in most situations.
Buying real estate properties for future store locations is a retrenchment strategy.
Negative motivation is often exhibited by the use of sanctions.
A tight, rigid, formal, and centralized structure of an organization is called a
mechanistic structure.
All management schools of theory originated within the United States.
Audits are always conducted by outsiders.
The stability and predictability of the environment has an indirect bearing on the ability
of the organization to function effectively.
The kaizen approach calls for gradual but continual efforts.
Vroom’s expectancy theory is the most current approach to the study of motivation.