Current trends in operations management include all of the following except
A) just-in-time performance
B) rapid product development
C) mass customization
D) empowered employees
E) All of the above are current trends.
Which of the following is an example of a finite arrival population?
A) copy machines in a copying shop that break down
B) students at a large university registering for classes
C) shoppers arriving at a supermarket
D) cars arriving at a suburban car wash
E) all of the above
Which of the following statements regarding MRP in services is true?
A) MRP is for manufacturing only, and is not applicable to services.
B) MRP can be used in services, but only those that offer very limited customization.
C) MRP does not work in services because there is no dependent demand.
D) Services such as restaurant meals illustrate dependent demand, and require product
structure trees, bills-of-material, and scheduling.
E) None of the above is true.