Once an operations and supply strategy is adopted and articulated, the primary
emphasis becomes perfecting the system of activities that make up the strategy through
detailed refinements over a long period of time.
Answer:
Managing global supplier, production and distribution networks is easy with the
implementation of global enterprise resource planning systems.
Answer:
If you want to reduce process throughput time it has been suggested that you can reduce
interruptions in the production process.
Answer:
A common strategy for firms producing seasonally cyclical products is to develop and
produce complimentary products with the opposite seasonality.
Answer:
A financially-driven reason for outsourcing is that it can generate cash by transferring
assets to the provider.
Answer:
According to the theory of constraints it is wrong to for manufacturers to try to match
capacity with demand by attempting to balance capacity across a sequence of processes.
Unbalanced capacity is better.
Answer:
In CPM the late start time estimate is the latest time you can start an activity and still
keep the entire project on schedule.
Answer:
One goal of having a core competency is to do something better than anyone else.
Answer:
Finding the optimal location of a new plant by evaluating shipping costs between
alternative locations and supply and demand sources is one kind of problem that can be
solved by linear programming.
Answer:
One of the methodologies that can aid in designing a new product for customers is a
House of Quality matrix.
Answer:
Which of the following considerations is not usually a factor in deciding which
forecasting model a firm should choose?
A.Time horizon to forecast
B.Product
C.Accuracy required
D.Data availability
E.Analyst sophistication
Answer:
Which of the following is a commonly used operations management technology
software system?
A.MP&CS
B.AMH
C.AGV
D.NC
E.SIMAN
Answer:
An improvement noted by many firms after implementation of MRP is which of the
following?
A.Increased prices
B.Increased inventory
C.Improved customer service
D.Reduced raw materials cost
E.Enhanced employee relations
Answer:
Assume that annual demand for a part is 15,000 units, the ordering cost is $20 per order
and the annual holding cost of carrying inventory in stock is 50% of the cost of the unit.
A quantity discount will reduce the unit price from $5.00 for an order placed between 0
to 1,499 units to $4.95 for an order of the size of 1,500 units or more. Using a
price-break inventory model, which of the following is the optimal order quantity?
A.357 units
B.490 units
C.1,500 units
D.1,992 units
E.None of the above
Answer:
Which of the following is not a usual source of financing for investments in operational
assets?
A.Short-term debt
B.Long-term debt
C.Equity securities
D.Cash on hand or on deposit
E.Common stock
Answer:
Which of the following is a commonly used operations management technology
software system?
A.CIM-PT
B.CDM
C.CAPP
D.BOREN-GR
E.OPT-LP
Answer:
Which of the following is one of the categories of manufacturing inventory?
A.Economic Order Inventory
B.Work-in-process
C.Quality units
D.JIT Inventory
E.Re-order point
Answer:
The 50th repetition of a job is timed at 100 minutes. If the learning curve for this job is
90 percent, what is the estimated time for the 200th repetition of this job?
A.44.69 minutes
B.81 minutes
C.90 minutes
D.100 minutes
E.110 minutes
Answer:
A company wants to forecast demand using the weighted moving average. If the
company uses three prior yearly sales values (i.e., year 2006 = 160, year 2007 = 140
and year 2008 = 170) and we want to weight year 2006 at 30%, year 2007 at 30% and
year 2008 at 40%, which of the following is the weighted moving average forecast for
year 2009?
A.170
B.168
C.158
D.152
E.146
Answer:
Which of the following is an improvement-driven reason for outsourcing?
A.Improve operating performance
B.Give employees a stronger career path
C.Generate cash by transferring assets to the provider
D.Turn fixed costs into variable costs
E.Commercially exploit existing skills
Answer:
With an 80 percent unit improvement factor learning curve and an initial time of 100
minutes to do a job, at what number of repetitions will the job take less than 50
minutes?
A.5 repetitions of the job
B.6 repetitions of the job
C.7 repetitions of the job
D.8 repetitions of the job
E.9 repetitions of the job
Answer:
Which of the following areas is not addressed by an SAP module?
A.Financial accounting
B.Marketing
C.Human resources
D.Manufacturing and logistics
E.Sales and distribution
Answer:
Apply linear programming to this problem. David and Harry operate a discount jewelry
store. They want to determine the best mix of customers to serve each day. There are
two types of customers for their store, retail (R) and wholesale (W). The cost to serve a
retail customer is $70 and the cost to serve a wholesale customer is $89. The average
profit from either kind of customer is the same. To meet headquarters’ expectations,
they must serve at least 8 retail customers and 12 wholesale customers daily. In
addition, in order to cover their salaries, they must at least serve 30 customers each day.
Which of the following is one of the constraints for this model?
A.1 R + 1 W =< 8
B.1 R + 1 W => 30
C.8 R + 12 W => 30
D.1 R => 12
E.20 x (R + W) =>30
Answer:
Which of the following gurus are credited with helping to develop total quality
management (TQM)?
A.F. W. Harris
B.Lillian Gilbreth
C.J. M. Juran
D.George B. Dantzig
E.F. Robert Jacobs
Answer:
What dimension of competitiveness does time-to-market performance in product design
and process selection impact?
A.Engineering hours per project
B.The cost of ongoing service
C.Responsiveness to customer needs
D.Aesthetics of design
E.None of the above
Answer:
Which of the following is not a commonly used method of depreciation?
A.Straight-line
B.Declining-balance
C.Double-declining-balance
D.Expected residual value
E.Depreciation-by-use
Answer:
A company has had actual unit demand for four consecutive years of 100, 110, 125 and
150. The respective forecasts using exponential smoothing were 120 for each of those
four years. What value of alpha, the smoothing constant, was the firm using?
Answer:
Name the transportation modes discussed in the textbook.
Answer:
What is benchmarking and why do companies do it?
Answer:
What is the term for there being no relationship between demands for various items?
Answer:
The National Quality Award in the United States is named what?
Answer:
In product development, what is the analysis called that works toward simplifying
products and processes to achieve equivalent or better performance at lower cost?
Answer:
Why does volatility of demand have a higher effect on a service delivery system than
on a manufacturing system?
Answer:
A work center has five jobs assigned to it. They are labeled, in the order of their arrival
in the shop, as jobs A, B, C, D and E. The work center may work on only one job at a
time and must complete any job it starts before starting another job. Job A has a
processing time of 6 days and is due to the customer in 9 days. Job B has a processing
time of 2 days and is due in 16 days. Job C has a processing time of 4 days and is due in
10 days. Job D has a processing time of 3 days and is due in 7 days. Job E has a
processing time of 5 days and is due in 12 days. Using the shortest operating time
priority rule, in what order should these jobs be undertaken?
Answer:
Describe what rapid prototyping is and where it is particularly useful in the
development process?
Answer: