Organizational architecture varies from firm to firm. The three important external
determinants of a firm’s administrative structure are:
A. decision rights, rewards, and technology.
B. government regulation, technology, and decision rights.
C. government regulation, technology, and markets.
D. decision rights, rewards, and evaluation systems.
Boundary setting refers to:
A. managers requesting permission to ratify every decision made by an empowered
worker.
B. managers preratifying certain decisions made by empowered workers within a
certain range, while still maintaining supervisory control.
C. employees seeking approval for every decision from managers.
D. workers setting up rules of empowerment that might influence their decision-making
authority.
A disadvantage associated with grouping jobs on the basis of functional specialty is
that:
A. managers rely on implicit understanding and informal relationships.
B. managers tend to ignore the interdependencies among units that might lower a firm’s
value.
C. employees concentrate more on achieving departmental goals rather than customer
satisfaction.
D. employees have to seek ratification from managers for initiation and implementation
of decisions.