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Generally, determining lot sizes in MRP systems is simple.
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CAPP stands for computer aided purchasing program.
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Sociotechnical systems is an approach to job design that focuses on the interaction
between technology and the work group.
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The 'service blueprint" is a classification of services.
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In the late 1950's scholars began to deal specifically with operations management rather
than with industrial engineering and operations research.
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Once a choice of position on the product-process matrix is selected change is
impossible.
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The run length of a simulation depends on the purpose of the simulation.
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Facility location analysis considers the competitive imperative of locating near the
appropriate labor pool to take advantage of low wage costs and/or skill levels.
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A common application of linear programming is in materials handling.
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When plotted on a graph, the experience curve can't be expressed as logarithm.
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Describe how cost accounting is sometimes antithetical to TOC?
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Facility location analysis considers the competitive imperative of lowest total cost.
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A typical manufacturing QC department has a variety of functions to perform including
gathering performance data on products in the field and resolving quality problems in
the field.
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Efficiency of a production process is the ratio of the actual output of a process to some
standard.
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In a Gantt chart the horizontal axis is usually which of the following?
A.Activities
B.Cost
C.Profit
D.Time
E.Milestones
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Time series forecasting models make predictions about the future based on analysis of
past data.
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Which of the following forecasting methods can be used for short-term forecasting?
A.Simple exponential smoothing
B.Delphi technique
C.Market research
D.Hoskins-Hamilton smoothing
E.Serial regression
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If $100,000 is invested today at an interest rate of 24 percent, compounded annually,
which of the following is the value of principal plus interest in ten years?
A.$2,078,000
B.$1,180,600
C.$859,442
D.$568,890
E.$506,008
Answer:
Which of the following is a characteristic of a well-designed service system?
A.Provides a unconditional service guarantee
B.Each element of service system consistent with the operating focus of the firm
C.The front end of the service encounter is equal to the back end
D.It segments the pleasure for the customer
E.It lets the customer control the process
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The Malcolm Baldrige National Quality Award is given to organizations that have done
which of the following?
A.Instituted a six-sigma approach to total quality control
B.Demonstrated a high level of product quality
C.Demonstrated outstanding quality in their products and processes
D.Have a world-class quality control function
E.Most significantly improved their product quality levels
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Which of the following refers to the physical presence of the customer in a service
system?
A.Creation of the service
B.Customer contact
C.Intermittent production
D.Continuous production
E.None of the above
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There are many applications of poka-yokes in service organizations. Which of the
following is one of the three-T's used to classify poka-yokes?
A.Task
B.Time
C.Teamwork
D.Trust
E.Talent
Answer:
There are other related mathematical programming techniques that can be used instead
of linear programming if the problem has a unique characteristic. If the problem has
multiple objectives we should use which of the following methodologies?
A.Goal programming
B.Orthogonal programming
C.Integer programming
D.Multiplex programming
E.Dynamic programming
Answer:
A major competitive dimension that forms a company's strategic operational
competitive position in their strategic planning is which of the following?
A.Cost or price
B.Trade-offs
C.Focus
D.Straddling
E.Activity-system maps
Answer:
Which of the following is not a criterion that influences manufacturing plant or
warehouse facility location decisions?
A.Proximity to customers
B.Historical cost
C.Infrastructure of a country
D.Quality of labor
E.Business climate
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When material is ordered from a vendor, which of the following is not a reason for
delays in the order arriving on time?
A.Normal variation in shipping time
B.A shortage of material at the vendor's plant causing backlogs
C.An unexpected strike at the vendor's plant
D.A lost order
E.Redundant ordering systems
Answer:
Which of the following is not an improvement-driven reason to outsource?
A.Improve risk management
B.Increase commitment in a noncore area
C.Acquire innovative ideas
D.Improve control
E.Obtain expertise, skills and technologies
Answer:
In the service-system design matrix, a face-to-face total customization service
encounter is expected to have which of the following?
A.Low sales opportunity
B.Low production efficiency
C.High production efficiency
D.Low degree of customer/server contact
E.None of the above
Answer:
Which of the following is considered a primary report in an MRP system?
A.Planned order schedule
B.Peg report
C.Planning report
D.Inventory accuracy report
E.Aggregate production plan report
Answer:
The effect of the lack of synchronization among supply-chain members is referred to as
which of the following?
A.Forward buying
B.Continuous replenishment
C.Bullwhip effect
D.Metcalf's Law
E.Being out of step
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How does flow manufacturing differ from using MRP alone?
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When arrivals occur in a purely random fashion at a service facility, the distribution of
the number of arrivals per unit of time forms which kind of distribution?
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What are the five purposes of inventory?
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If the weeks of supply is 10 and the average aggregate inventory value is $1,000,000,
what is the cost of goods sold?
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Three distribution centers, A, B and C, are located at the following (X, Y) coordinates:
A, (20, 130); B, (180, 0); and C, (200, 200). A factory is to be constructed to distribute a
new product through these warehouses. The expected annual volumes expected to be
shipped through the three warehouses is forecast to be 20 million units through A, 100
million through B and 50 million through C. Using the centroid method, approximately
what should the coordinates of the new factory be?
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Explain why lean manufacturing requires a stable demand environment.
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