Which of the following is true?
a) A line with a lower cycle time has greater output than one with a higher cycle time.
b) A line with a higher cycle time has greater output than one with a lower cycle time.
c) Cycle time is unrelated to output rate.
d) A line must be arranged such that capacity grows with each successive station.
e) Cycle time cannot be greater than the task time of the bottleneck.
In break-even analysis, in order to make a profit the company must
a) sell above the break-even point
b) sell below the break-even point
c) sell at a loss
d) sell at the break-even point
e) sell on consignment
The Malcolm Baldrige Award criteria category of business results does not include
a) Percentage of defective items
b) Progressive improvement over time
c) Financial measures
d) Marketing measures
e) One-time only improvements
Troy Enterprises uses a continuous review inventory control system. The firm operates
50 weeks per year, with an annual demand of 50,000 units, an ordering cost of $35 per
order, a holding cost of $1 per unit per year, a lead time of 3 weeks, and a standard
deviation of demand during lead time equal to 216.51 units.
(a) How many units should be ordered at a time (rounded to the nearest unit)?
(b) What is the reorder point if a 94% order-cycle service level is desired?
Evaluating an aggregate plan in terms of employment stability is using what
perspective?
a) cost
b) customer service
c) quality
d) operations
e) human resources
Last month a plant produced 1200 units using 150 labor hours. This month it produced
1500 units using 300 labor hours. What is the percent productivity decrease?
a) 37.50%
b) 60.00%
c) 100.00%
d) 300.00%
e) 200.00%
Crossdocking allows the retailer to replace ______________ with information and
coordination.
a) trucks
b) buildings
c) inventory
d) truck loaders
e) conveyor belts
The broad view of JIT is now often termed __________________________.
a) vendor-managed inventory
b) business process reengineering
c) lean production
d) cycle time management
e) e-distribution
Consider the following partial ATP MPS record. Beginning inventory is 40 units. The
firm uses a fixed order quantity of 70 units. What is the projected available amount in
period 2?
a) 0
b) 60
c) 70
d) 50
e) 55
When were the Hawthorne Studies conducted?
a) 1770s
b) 1830s
c) 1930s
d) 1960s
e) 1980s
In linear regression, an r2 of .984 implies what?
a) 98.4% of the variability of the independent variable is explained by the dependent
variable
b) 98.4% of the variability of the dependent variable is explained by the independent
variable
c) 1.6% of the variability of the independent variable is explained by the dependent
variable
d) 1.6% of the variability of the dependent variable is explained by the independent
variable
e) 99.2% of the variability of the dependent variable is explained by the independent
variable
What is the term for an adjustment of a machine after making one product type so that
production can begin for another product type?
a)
b) Group technology
c) Setup
d) Cycle time
e) Automation
ISO 14000 is for evaluating
a) Automotive suppliers
b) Minority suppliers
c) Raw materials
d) A company’s environmental responsibility
e) Service suppliers
Motorsports, Inc. builds two different types of motors. Model A has averaged 20,000
units annually, and Model B has average 30,000 units annually. The firm has
historically used 80,000 direct labor hours and 10,000 hours of machine time per year
to build Model A. Also, 150,000 annual direct labor hours have been allocated to Model
B, along with 60,000 hours of annual machine time. What is the CPOPF planning factor
for machine time for Model A?
a) 0.50
b) 2.00
c) 1.40
d) 4.50
e) 0.33
What technique determines whether a batch of goods should be accepted or rejected?
a) Statistical process control
b) Acceptance sampling
c) Fishbone diagramming
d) Scatter plotting
e) Experimental design
In six-sigma the level of defects is reduced to approximately
a) 0
b) 1.4 parts per million
c) 2.4 parts per million
d) 3.4 parts per million
e) 4.4 parts per million
Suppose that in January a company produced 5000 units using 1000 labor hours. For
which of the following values in February would labor productivity decrease?
a) units = 5000, hours = 900
b) units = 10,000, hours = 1500
c) units = 10,000, hours = 2000
d) units = 2500, hours = 500
e) units = 5000, hours = 1100
Studying business practices of companies considered ‘best in class’ is called
a) Pairwise comparison
b) Benchmarking
c) Competition
d) Dreamscaping
e) Discouraging
__________ is often referred to as the father of quality control.
a) W. Edwards Deming
b) Joseph Juran
c) Philip Crosby
d) Martin Marietta
e) Count Pareto
Which of the following techniques is used to monitor work flow at individual work
centers?
a) infinite loading
b) finite loading
c) forward scheduling
d) backward scheduling
e) input/output control
What measures symmetry of a distribution?
a) Range
b) Skewness
c) Standard deviation
d) Mean
e) Variance
Manufacturers often provide services like
In using a cause-and-effect diagram, what are the primary possible causes of quality
problems?
Name three benefits of B2B e-commerce: ______________________,
______________________, _______________________.
The management at Highly Technical Services (HTS) wants to develop a model that
will help allocate technicians’ time between service calls to government contract
customers, private industry contract customers, and new customers. A maximum of 80
hours of technician time is available over the 2-week planning period. To satisfy
cash-flow requirements, at least $1000 in revenue (per technician) must be generated
during the 2-week period. Technician time for government customers generates $40 per
hour, while time for private industry customers generates $30 per hour, and technician
time for new customers only generates an average of $5 per hour because in many cases
a new customer contact does not provide billable services. To ensure that the new
customer contacts are being maintained, the number of new customer contacts must be
at least 45% of the government and private industry contract contacts. For the revenue
and policy requirements stated, HTS would like to determine how to allocate technician
time between regular customers and new customers in order to maximize the total
number of customers contacted during the 2-week period. Technicians require an
average of 45 minutes for each contract contact and 1 hour for each new customer
contact. Develop a linear programming model that will enable HTS to optimally
allocate technician time between regular customers and new customers.
Under OPT, lead times are _____________ rather than ________________.