Using the Tibrewala, Phillippe, and Brown technique for a Monday through Sunday
work week a regular, full time employee can end up with a Sunday-Monday set of days
off.
Changes to the MPS that are requested inside of the demand time fence must be
approved by a higher authority.
Usage and activation of a resource are not the same.
Capacity cushions can be helpful if sales need to be buffered from production.
A Marketing Strategy is defines marketing plans to support the business strategy.
The weight of a bag of sugar is an example of a variable.
The person that comes from the top ranks of the organization and is responsible for
providing direction and overseeing all aspects of a six-sigma implementation process is
called a general.
McDonald’s and Pizzerias compete on the same ‘order winners’.
According to JIT, by eliminating inventory we can clearly identify obsolete products
and work on eliminating them.
The highest percentage of transactions on the internet occurs between businesses and
their customers (B2C).
When deciding if the firm should participate in alternative workplace arrangements you
must ensure that the same level of direct report control is maintained.
Which of the following is characteristic of the JIT philosophy?
a) Inventories are an asset
b) Lot sizes are optimized by formula
c) Tolerate some scrap
d) Elimination of waste
e) Rigidity
Which of the following is not considered to be a valid performance measure of a
waiting line system?
a) the priority used for controlling the line
b) the average number of customers waiting in line
c) the average number of customers in the system
d) the average amount of time customers spend waiting
e) the system utilization rate
Which of the following is not a typical result of the bullwhip effect?
a) Absenteeism
b) Lost revenues
c) Ineffective transportation use
d) Poor customer service levels
e) Misused manufacturing capacity
Which of the following is not an assumption of the waiting line models presented in the
textbook?
a) balking is not allowed
b) reneging is not allowed
c) jockeying is allowed
d) customer arrival rate is described by a Poisson distribution
e) service times are described by an exponential distribution
Service organizations such as restaurants, movie theaters, and banks focus on locating
near ____________.
a) suppliers
b) roads
c) intersections
d) their customers
e) potential workers
Which of the following is not a step in work sampling?
a) Estimate the proportion of time spent on the given activity.
b) Estimate the sample size based on the desired level of accuracy and confidence.
c) Define the activities to be observed.
d) Identify the worker or machine to be sampled.
e) Divide the job into basic elements.
Which of the following models is ‘built’ in the user’s head and represents the most
common form of model?
a) physical model
b) mathematical model
c) mental model
d) spreadsheet model
e) visual model
Every business is managed through what three major functions?
a) accounting, finance, and marketing
b) engineering, finance, and operations management
c) accounting, purchasing, and human resources
d) accounting, engineering, and marketing
e) finance, marketing, and operations management
Which type of operational function represents an Assemble-to-Order?
a) wedding invitations
b) corporate training
c) airline flights
d) legal services
e) vacation packages
Consider the basic EOQ model. If annual demand doubles, what happens to the total
annual setup and holding cost?
a) It doubles.
b) It increases by 41.42%.
c) It remains the same.
d) The impact depends upon the value of the setup cost.
e) It quadruples (increases by 400%).
Which of the following may not be a result of a poor layout?
a) wasted time
b) wasted energy
c) confusion
d) poor communication
d) increased flow of information
In a well designed waiting line system it is the variability in _____ and ______ patterns
that causes waiting lines.
a) server, customer
b) poisson, exponential
c) arrival, service
d) arrival, poisson
e) service, exponential
The process batch should:
a) match the transfer batch.
b) exceed the transfer batch.
c) be smaller than the transfer batch.
d) be fixed.
e) be variable.
Machine downtime due to failures in the process, scrap, and rework are examples of
__________ costs.
a) Internal failure
b) External failure
c) Appraisal
d) Prevention
e) Replacement
Who wrote The Wealth of Nations in 1776, describing division of labor?
a) James Watt
b) Adam Smith
c) Eli Whitney
d) Henry Ford
e) Frederick Taylor
For the following project,
What is:
a) estimated time for each activity (ET)
b) critical path activities
c) each activity variance
d) critical path variance
Uniform plant loading involves
a) Large lots produced over several days
b) Making the same mix of products every day in small quantities
c) Large amounts of inventory
d) Making large changes in production to respond to changes in demand
e) Spreading production uniformly over several plants
Which two are sustainability practices in work system design?
a) environmental and social
b) social and ecosystem
c) industrial and agriculture
d) development and environment
e) industrial and social
Which of the following is true with respect to the correlation coefficient r?
a) r2 ‚ r
b) r2 ‚ | r |
c) r2 ‚ r
d) r2 ‚ | r |
e) r2 can never equal r
The first unit of a product took 80 hours to complete. If a 75% learning curve is
expected, how long will it take to complete the first 22 units?
a) 22.2 hours
b) 751.0 hours
c) 25.3 hours
d) 80.0 hours
e) 1760.0 hours
If supply chain A has more levels than supply chain B, then the bullwhip effect will
likely impact supply chain B more than supply chain A.
What results from methods analysis?
a) a graph of how long each step takes
b) an evaluation of current employees
c) time standards
d) guidance for designing jobs
e) a standard, detailed procedure for an operation
Which of the following is not a commonly used process for setting standard times?
a) elapsed times
b) time study
c) elemental time data
d) predetermined time data
e) work sampling
A useful tool for translating customers’ everyday language into specific technical
requirements is
a) Quality Function Deployment
b) Quality circles
c) Quality of design
d) Scatter diagrams
e) Cause-and-effect diagrams
Hoops, Inc. produces videos on the art of shooting in basketball. The firm has
experienced the following demand for the first 6 months of the year.
Month Demand
Jan. 4,000
Feb. 6,000
Mar. 10,000
Apr. 2,000
May 20,000
June 30,000
What is the forecast for July using a 5-month simple moving average forecast?
The most likely time completion date is the _______________ of the beta distribution.
What are the five basic steps in the forecasting process?
A firm produces 1500 units per day using four workers on a five-hour shift. On average,
12% of the units produced are defective and must be scrapped. What is the labor
productivity for non-defective units?
A _________________ is a picture or diagram identifying controllable and
uncontrollable inputs and outputs.