Variation that is inherent in a production process itself is called assignable variation.
Answer:
DHL and United Parcel Service are transportation companies which are prohibited from
functioning as a third-party logistics company the way Federal Express does.
Answer:
Inventory is defined as the stock of any item or resource used in an organization.
Answer:
In today’s modern world of rapid computing and just-in-time replenishment of supplies,
freezing the master production schedule is unnecessary.
Answer:
Employees should be able to exercise some discretion and decision making in doing
their work.
Answer:
According to the theory of constraints a non-bottleneck is any resource where capacity
is less than the demand placed on it.
Answer:
A matrix project structure may be referred to as a ‘skunk works”.
Answer:
Exponential smoothing is always the most accurate of all forecasting models.
Answer:
An opportunity flow diagram is used to separate the value-added from the
non-value-added steps in a process.
Answer:
Capacity can be defined as the ability to hold, receive, store or accommodate.
Answer:
The demand on a hospital’s emergency medical services is considered a controllable
arrival pattern of the calling population.
Answer:
Issue trees are used as problem definition tools to structure or map the key problems to
be investigated and provide a working initial hypothesis as to the likely solution to the
problem.
Answer:
Concept development is one of the typical phases of product development.
Answer:
A stable supply process is where the manufacturing process and the underlying
technology are mature and the supply base is well established.
Answer:
A worker can be efficient without being effective.
Answer:
A favorable business climate in facility location decision-making might include
government legislation of tax abatements.
Answer:
Which of the following is one of the Five Ps of Production?
A.Preparation
B.Production quality
C.People
D.Project management
E.Purchasing
Answer:
A company can produce a small lot of products the first time at a cost of $10,000. If
their 75 percent learning curve allows them to reduce their costs on each lot, what is the
total cost of producing 10 lots?
A.$100,000
B.$93,978
C.$65,432
D.$55,890
E.$49,310
Answer:
Which of the following is not a problem definition tool from the operations consulting
tool kit?
A.Customer surveys
B.Computer simulation
C.Gap analysis
D.Issue trees
E.Five forces model
Answer:
Which of the following is not a reason to carry inventory?
A.To provide a safeguard for variation in raw material delivery time
B.To take advantage of economic purchase-order size
C.To maintain independence of operations
D.To meet variation in product demand
E.To keep the stock out of the hands of competitors
Answer:
Which of the following forecasting methods is very dependent on selection of the right
individuals who will judgmentally be used to actually generate the forecast?
A.Time series analysis
B.Simple moving average
C.Weighted moving average
D.Delphi method
E.Panel consensus
Answer:
Which of the following is the net requirement using an MRP program if the gross
requirement is 1,250 and the inventory on hand is 50?
A.1,200
B.1,300
C.1,150
D.2,450
E.None of the above
Answer:
SAP Business One is a special version of SAP software designed for small and
medium-sized firms. According to the text, SAP Business One modules do not include
which of the following?
A.Procurement monitoring
B.Inventory and warehouse management
C.Financial reporting
D.Manufacturing reporting
E.Order fulfillment analysis
Answer:
An example of a trading bloc is which of the following?
A.North American Free Trade Agreement countries
B.Free trade zones
C.ISO-9000 companies
D.American Production and Inventory Control Society
E.Wal-Mart and its’ suppliers
Answer:
Which of the following is one of the main purposes of a MRP system?
A.Educate personnel in basic work rules
B.To determine time schedules for material procurement
C.Stimulate the work force
D.Decrease labor requirements
E.Increase inventory accuracy
Answer:
Which of the following is a cost impact and payoff analysis tool from the operations
consulting tool kit?
A.Decision trees
B.Gap analysis
C.Work sampling
D.Statistical tools
E.Customer surveys
Answer:
Which of the following costs are relevant to aggregate operations planning?
A.Sunk costs
B.Transaction costs
C.Backordering costs
D.Legal costs
E.Fixed costs
Answer:
If you are going to develop an “X-bar” chart based on range statistics and you are using
a sample size of 12 for your charting purposes. Which of the following is the A2 factor
for the “X-bar” chart?
A.0.37
B.0.31
C.0.27
D.0.22
E.0.18
Answer:
Which of the following is a major factor that distinguishes service design and
development from manufacturing design and development?
A.The service process and service product can be developed independently
B.The service package has the same legal protection available to manufactured goods
C.The service package is the major output of the development process
D.Manufacturing is far more capital intensive than services
E.Capacity decisions are much more critical in manufacturing operations
Answer:
You are working on a project that has 12 activities and want to perform a CPM analysis
on the project. You determine the critical path consists of only five activities. You then
compute the variances for the five critical path activities and these variances are 3, 4, 2,
1 and 6 days. If the desired completion date for the project is 50 days and the expected
completion date for the project is 40 days, what is the probability that the project will be
completed by the desired completion date?
A.0.99379
B.0.99180
C.0.99772
D.0.91924
E.0.67364
Answer:
Which of the following best describes the term cycle time?
A.Average time between completions of successive units
B.Ratio of the time a resource is activated over its use
C.Can be no more that 60 minutes
D.The same as utilization
E.The labor content of the item being measured
Answer:
In the operations and supply strategy framework presented in the textbook, which of the
following is a support platform?
A.Sales force management
B.Information management
C.Production scheduling
D.Corporate management
E.Customers
Answer:
Capacity planning involving hiring, layoffs, some new tooling, minor equipment
purchases and subcontracting is considered as which one of the following planning
horizons?
A.Intermediate range
B.Long range
C.Short range
D.Current
E.Upcoming
Answer:
Contrast the “Personal Attention Approach” to service to the “Assembly-Line
Approach”. In your opinion, which is superior? Why?
Answer:
The Toyota Production System is predicated upon what two philosophies that are also
central to the Japanese culture?
Answer:
As described in the text, validation of a simulation involves insuring that the simulation
yields “correct” results when compared to the results of the actual real-world system. If
this is so, why run simulations at all, why not just use the results of the actual situation
which we obviously already know?
Answer:
Distinguish between errors in statistics and errors in forecasting?
Answer:
In chapter 6, Process Analysis, the role of buffering inventories was discussed, mainly
in the context manufacturing operations. How are people waiting in queues in service
operations similar to buffering inventories in manufacturing and in what ways are they
different?
Answer:
The idea that statistical methods of quality control, including six-sigma, only reduce the
likelihood of defects not prevent them is central to what alternative quality system?
Answer:
What are “project milestones”?
Answer: