Goal-setting tends to do well in ________, where its basic ideas align well with general
cultural values.
A) North America
B) South America
C) India and China
D) the Middle East
As represented in a hierarchical organization diagram, authority is based on ________.
A) vertical position only
B) horizontal position only
C) distance from the center only
D) horizontal and vertical position
The eight steps of decision making ________.
A) can only be employed by individuals
B) can only be employed in very small groups
C) can be employed by individuals and groups
D) can only be employed by groups
An underground economy ________.
A) refers to the informal economic sector
B) refers to the formal economic sector
C) is characterized by dominantly legal transactions
D) is regulated and monitored by public authorities
The typical reason for why an entrepreneur considers implementing employee
empowerment in an organization is to make sure that the organization ________.
A) stays nimble and flexible
B) is profitable
C) stays small and informal
D) is efficient
All organizations have ________ that define(s) the organization’s purpose and reason
for existing.
A) limits
B) rules
C) structure
D) goals
Production data for the number of hours required per unit for making the Droid and
iPhone versions of cell phone components by Bizzer, a high-tech manufacturing firm, is
given below. Suppose the plant decides to make the maximum number of iPhone
components possible and reach the rest of its capacity by making Droid phones. How
much profit will it make?
Monthly Product
A) $3750
B) $1500
C) $5250
D) $4000
When the New York Times experimented with charging money for its online news
source, its popularity on the Internet plummeted. This shows that online news, at least
as it is defined in this market, has ________.
A) enormous value
B) no value
C) no appeal
D) little value
A fraternity is an example of an organization because it is comprised of people who
________.
A) share the same values, traditions, and customs
B) share the same goals and values
C) share goals and function within a common structure
D) function under the same set of rules and regulations
Competitive advantages for a high-prestige, premium coffee franchise like Starbucks
are likely to include all of the following EXCEPT ________.
A) high quality
B) lowest prices
C) well-trained employees
D) pleasant venues
A manager might turn to organizational behavior research when he or she has problems
________.
A) controlling costs
B) with budgets
C) with scheduling
D) building employee trust
Which of the following is typically involved in exploring the entrepreneurial context of
a new venture?
A) researching the venture’s feasibility
B) uncovering business ideas
C) exploring finance options
D) pinpointing potential competitive advantages
Which of the following is NOT a way to organize an entrepreneurial venture?
A) partnership
B) corporation
C) cooperative association
D) sole proprietorship
The “floating assembly line” in Venice operated ________.
A) centuries before the Industrial Revolution
B) during the Industrial Revolution
C) shortly after the Industrial Revolution
D) long after the Industrial Revolution
The emphasis that managers give to various activities is generally based on their
________.
A) organizational level
B) tenure with the organization
C) experience in their field
D) skill specialty
Group decision making typically increases the legitimacy of a decision because the
decision was made ________.
A) over a long period of time
B) democratically
C) by experts
D) primarily by the group leader
In which group development process is the group’s energy directed to working on the
group’s task?
A) storming
B) forming
C) norming
D) performing
In today’s manufacturing operations, managers often monitor capacity, order status, and
product quality ________ made.
A) before the product is
B) while the product is being
C) after the product is
D) both before and after the product is
After the disappointment of not getting a new position, an employee states, “That job
looks like a real headache, anyway.” This is an example of ________ to reduce
discomfort from dissonance.
A) reducing importance
B) increasing importance
C) reducing influence
D) increasing influence
How might a manager with a rights view of ethics view the prospect of forbidding an
employee from making what he feels are “misguided” political statements on her
non-company website?
A) The manager would ask the employee to take down the website on the grounds that
it violates company policy.
B) The manager would order the employee to take down the website on the grounds
that its positions are foolish and wrong.
C) The manager would order the employee to take down the website on the grounds
that it misrepresents the company.
D) The manager would not interfere with the website.
Across cultures, the need for achievement seems to correlate with which of the
following?
A) need for money
B) acceptance of risk
C) little acceptance of risk
D) need for security
This payoff matrix gives potential dollar gain values in thousands for strategies S1, S2,
S3, and S4 for Sam’s Pizza and competitive strategies CA1, CA2, and CA3 for Pam’s
Pizza. What is the maximum regret value for S2?
A) 24
B) 15
C) 5
D) 0
In addition to being made by both managers and employees, MBO goals must be
________.
A) nonspecific and open-ended with regard to time
B) specific and open-ended with regard to time
C) specific and include an explicit time limit
D) nonspecific and include no time limit
The lengthy process by which a job is examined in detail in order to identify the skills,
knowledge and behaviors necessary to perform the job is known as a ________.
A) job description
B) job specification
C) job definition
D) job analysis
According to Henri Fayol, the principle of ________ requires employees to respect the
rules of their organization.
A) equity
B) remuneration
C) discipline
D) order
A scientist cites two studies that show a positive effect for her drug and ignores five
other studies that show a negative effect. Which error or bias is she committing?
A) hindsight
B) anchoring effect
C) confirmation bias
D) self-serving
In global companies, a major cause of the line between work and nonwork getting
blurred is ________.
A) employees needing to commute long distances
B) needing to communicate with overseas operations in different time zones
C) needing to communicate on a face-to-face basis with employees
D) employees needing to work on holidays
The average listener can understand language at a rate that is ________ the average
speaker can speak.
A) much slower than
B) much faster than
C) the same rate that
D) a little bit slower than
A high self-monitoring individual would tend to ________.
A) have no skill in playing different roles
B) have no skill in hiding his or her feelings
C) be good at playing different roles
D) have no experience in hiding his or her feelings
North Americans seem to be much more likely to have ________ than people from
Middle Eastern countries.
A) an internal locus of control
B) an external locus of control
C) no locus of control
D) a variable locus of control
With respect to planning, Deming believed that ________ was most important for
productivity.
A) short-term planning
B) long-term planning
C) medium-term planning
D) flexible planning