Jared’s boss encourages employees to participate in the decision-making process but
does not give them complete freedom to do as they like. She has this kind of leadership
style.
A) monarchial
B) autocratic
C) laissez-faire
D) democratic
Early proponents of division of labor made claims that it could dramatically ________.
A) improve employee morale
B) increase sales
C) increase quality
D) increase productivity
A virtual organization is essentially ________ who come together for a particular
project.
A) a group of employees from a single company
B) a group of free agents
C) a team of employees from different departments of a company
D) a group of top managers and CEOs
Two main communication challenges of using company internet systems are legal
issues and ________.
A) bandwidth limitations
B) lack of personal interaction
C) poor grammar
D) inability to handle visual impaired customers
The chain of command answers this question.
A) Where do I go for help?
B) How do I know when the task is complete?
C) What are the rules?
D) Who reports to whom?
Which set of skills would you expect the President of the United States to be least in
need of?
A) interpersonal
B) political
C) conceptual
D) technical
The requirement for value chain management that is most closely associated with trust
is ________.
A) organizational culture and attitudes
B) technology investment
C) organizational processes
D) employees/human resources
________ is defined in situational leadership theory (SLT) as a high task, low
relationship leadership role.
A) Telling
B) Selling
C) Participating
D) Delegating
The path-goal theory sees the job of an effective leader as ________.
A) providing clear instructions for followers
B) clearing the path between followers and their goals
C) defining goals for followers
D) helping followers understand their goals
According to Mintzberg, which of the following fit into the category of interpersonal
roles?
A) figurehead, leader, and liaison
B) negotiator, liaison, and figurehead
C) monitor, leader, and resource allocator
D) disturbance handler, liaison, and negotiator
Large groups appear to perform better when the goal of the group is to ________.
A) find facts
B) create consensus on a new product
C) interpret facts
D) solve problems quickly
Which of the following is a difficult ethical challenge to new managers in today’s
business climate?
A) not being able to hire new employees
B) having to fire employees who are not productive
C) not receiving training in the transition to management
D) increasing the amount that employees pay for health care
An organization’s resources identify ________.
A) how the organization gets things done
B) where the organization operates
C) when the organization operates
D) what the organization has
Herzberg has had the greatest influence on which of the following?
A) employee pay scales
B) work conditions
C) how managers design jobs
D) labor-management relations
All of the following are common personality characteristics of idea champions
EXCEPT ________.
A) extremely high self-confidence
B) persistence
C) energy
D) risk aversion
Which term is most closely associated with transformational leaders?
A) charming
B) efficient
C) far-seeing
D) inspiring
The team that meets each week in room 201 has a goal of creating a new cell phone
model. The team consists of an engineer, a designer, a computer software specialist, and
a marketing specialist. The team has full authority to make and implement its own
decisions. This is likely to be a ________.
A) cross-functional team
B) problem-solving team
C) virtual team
D) work group
In PERT, the time difference between the critical path and any other path is called
________.
A) slack time
B) critical time
C) network time
D) lost time
Which of the following is NOT a source of bias in a typical interview?
A) prior knowledge of the applicant
B) how articulate the interviewer is
C) the order in which applicants are interviewed
D) an applicant who shares the attitudes of the interviewer
Which of the following is an example of a strategic goal for a professional baseball
team?
A) to increase attendance by 5 percent over the next three years
B) to increase television revenues over the next 5 years
C) to decrease payroll by 20 million over the next 2 years
D) to average over 90 wins a year for the next 5 years
The judging versus perceiving scale on the Myers-Briggs Type Indicator determines
whether a person is oriented ________.
A) outwardly or inwardly
B) toward gathering data or the big picture
C) toward planning or flexibility
D) logically or emotionally
Value chain management is ________ oriented.
A) supplier
B) internally
C) manager
D) externally
Managers began to look at how systems theory related to organizations in this decade.
A) 1940s
B) 1950s
C) 1960s
D) 1980s
Attitudes that value collaborating, openness, and mutual respect are requirements for
________.
A) all value chain management companies
B) all companies
C) all value chain management companies that use a “sharing” style
D) some, but not all, value chain management companies
Which of the following is NOT one of the eight traits associated with leadership?
A) Drive
B) Intelligence
C) Introversion
D) Job-relevant knowledge
A company that meets its social obligation ________.
A) fulfills its economic responsibilities only
B) fulfills its legal and economic responsibilities only
C) goes beyond its legal and economic responsibilities and responds to some pressing
social need
D) does not need to obey local laws
Which set of skills would you expect the President of the United States to be least in
need of?
A) interpersonal
B) political
C) conceptual
D) technical
The requirement for value chain management that involves being flexible and sharing
information is ________.
A) employees/human resources
B) technology investment
C) coordination and collaboration
D) organizational processes
Chinese workers tend to value ________ than Americans.
A) hard work more
B) conscientiousness less
C) agreeableness less
D) agreeableness more
________ is the process of managing the sequence of activities and information along
the entire value chain for a product.
A) Supply chain management
B) Value chain management
C) Supply management
D) Customer management
Managers who fail to plan may ________.
A) take advantage of change
B) stimulate change
C) be positively affected by change
D) be adversely affected by change
How effective are behavioral interviews?
A) no more effective than other interviews
B) less effective than other interviews
C) eight times as effective as ordinary interviews
D) twice as effective as ordinary interviews
Which word best characterizes a mechanistic organization?
A) bureaucracy
B) collaborative
C) adaptable
D) informal