Which of the following is not a reason for variability?
A) Employees, machines, and suppliers produce units late.
B) Customer demand is unknown.
C) Employees, machines, and suppliers produce units that conform to standards.
D) Engineering drawings are inaccurate.
E) Drawings or specifications are incomplete.
Which of these organizations is likely to have the most complex inventory decisions?
A) a marketing research firm
B) a stock brokerage firm
C) a management consulting firm
D) a computer manufacturing company
E) a high school
Which of the four major categories of quality costs is particularly hard to quantify?
A) prevention costs
B) appraisal costs