OM’s transformation role is to add value. Value added is
a) performing activities well for the least possible cost
b) the net decrease between output product value and input material value
c) increasing product value in the first stage
d) the net increase between output product value and input material value
e) customizing a product, regardless of expense, to satisfy customer needs
The sum of the activity times on the critical path determines _____________________.
a) total slack available
b) total labor time required for the project
c) minimum time to complete the project
d) the number of milestones
e) amounting of crashing that needs to be done
In exponential smoothing, which of the following values for would generate the
most stable forecast?
a) 0.10
b) 0.25
c) 0.50
d) 0.75
e) 1.00
What are the Institute for Supply Management’s principles of ethical supply chain
management conduct?
a) objectivity always, loyalty to your organization, and faith in your profession
b) objectivity always, justice to those with whom you deal, and faith in your profession
c) objectivity always, justice to those with whom you deal, and loyalty to your
organization
d) objectivity always, know the law, and justice to those with whom you deal
e) loyalty to your organization, justice to those with whom you deal, and faith in your
profession
Quality has gained such prominence because organizations
a) are following the latest management fad
b) have found a low cost process to keep some employees busy
c) have identified an employee perk, membership in quality circles
d) understand it is minimal cost and something to do
e) have gained an understanding of the high cost of poor quality
What are the two types of control charts for attributes?
a) p and c
b) x-bar and p
c) x-bar and R
d) R and c
e) p and R
What is a technique for improving inventory record accuracy?
a) cycle counting
b) drum, buffer, rope
c) Kanban
d) tracking signal
e) statistical process control
Highly labor intensive services are called _____________ .
a) quasi-manufacturing
b) quasi-services
c) mixed services
d) pure services
e) mixed manufacturing
____________ is a published database of elemental time data used for establishing
standard times.
a) Predetermined time data
b) Time elements
c) Time histories
d) Performance times
e) Time samples
How can the EPQ model be economically reconciled with just-in-time (JIT)
production?
a) Reduce annual demand (D).
b) Increase annual holding cost per unit (H).
c) Decrease ordering cost (S).
d) Increase annual holding cost per unit (H) and Decrease ordering cost (S).
e) The two cannot be reconciled.
Which of the following is not a primary objective of the master production schedule?
a) minimize shipping costs
b) achieve the desired customer service level.
c) make the best use of the company’s resources: material, labor, and equipment.
d) ensure that the inventory investment is at the appropriate level
e) none of the answer choices are correct
Which of the following is open to the most users?
a) an intranet
b) an extranet
c) a LAN
d) a WAN
e) the Internet
Highly-skilled hourly workers would be most needed by companies employing which
of the following competitive priorities?
a) location
b) cost
c) flexibility
d) development speed
e) time
Which of the following is not true for planned orders?
a) They are necessary only for finished products.
b) They result when there is not enough inventory to cover the gross requirements.
c) The quantity is calculated using the lot-sizing rule.
d) The lead time is required to determine when the order should be placed.
e) The inventory records file is updated for the order.
Information in the inventory records file that can change with inventory transactions
includes the ________.
a) part number
b) lot size rule
c) projected inventory level
d) lead time
e) safety stock requirement
In a time study, personal time, fatigue, and unavoidable delays (PFD) during the typical
work day are accounted for in what?
a) the normal time
b) an allowance factor
c) the performance rating
d) how the work elements are defined
e) costs
Which ERP module handles billing?
a) finance and accounting
b) information systems
c) sales and marketing
d) production and materials management
e) human resources
TQM requires that external and internal customers receive
________________________
Employees who perform a variety of services and are assigned where they are needed
each day are said to ________________.
Last week George mowed 6 lawns in two days. This week he mowed 8 lawns in three
days. In which week was George more productive?
The principles of JIT need to be adopted by all members of a supply chain in order to
have a __________.
Every organization is just one element of an _______________.