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1. Cloud computing refers to a collection of computer servers that house resources users access through the Internet.
2. When you create a free Microsoft account, you must pay for cloud storage space.
3. You can access the services offered by Office 365 using your computer, tablet (Windows, iPad, or Android),
any browser, or supported mobile device.
4. Office 365 is available only in business, consumer, and education editions.
5. Microsoft provides various subscription plans for Office 365 with different benefits for each individual or organization.
6. As shown in the accompanying figure, a team portal page is shown when you subscribe at
https://portal.microsoftonline.com.
7. Exchange Online allows employees to collaborate with one another, share documents, post announcements, and track
tasks.
8. A SharePoint website cannot be customized to serve as an internal company website for private communications within
the company.
9. A domain is a unique web address that identifies where your website can be found.
10. As shown in the accompanying figure, Lync utilizes instant messaging.
11. The Microsoft cloud provides Office software and information stored on remote servers in the United States.
_______________
False – all over the world
12. Microsoft Office 365 subscription plans offer all the same applications that are available in the Microsoft Office
Professional 2013 suite in addition to multiple communication and collaboration tools.
13. The Office 365 subscription provides access to most Office applications wherever you are working.
_______________
14. When you install Office 365 on a Mac, the most current Mac version of Office is installed. _______________
15. Microsoft Office 365 installs locally on your computer in addition to being available online.
16. Microsoft Office 365 uses the ____ to deliver a subscription-based service offering the newest Office suite and much
more.
17. ____ can help businesses be more efficient and save them money by shifting usage and the consumption of resources,
such as servers and programs, from a local environment to the Internet.
18. Office 365 is a collection of ____ and services.
19. ____ is the name of the perpetual software package that includes individual applications that can be installed on a
single computer.
20. Office 365 uses a quick-start installation technology, called ____, that downloads and installs the basics within
minutes.
21. In addition to the core desktop Office suite, Office 365 provides access to ____.
22. Office 365 website creation tools include those for adding ____.
23. After you configure your devices’ email settings, you can view your Microsoft account ____.
24. Small business subscription plans allow employees to create and store ____.
25. Exchange enables employees to be more productive by effectively ____.
managing email across multiple devices
26. Microsoft Office 365 uses the _________________________ to deliver a subscription-based service offering the
newest Office suite and much more.
27. In addition to the _________________________ Office suite, Office 365 provides access to email, calendars,
conferencing, file sharing, and website design.
28. As shown in the accompanying figure, _________________________ refers to a collection of computer servers that
house resources users access through the Internet.
29. Cloud computing is changing how users access and pay for _________________________ .
30. The cloud-based Office 365 offers _________________________ with added features that allow you to communicate
and collaborate with others in real time.
31. When you create a free Microsoft account at Outlook.com, you have access to _________________________ of cloud
storage for any type of files.
32. You can access Office 365 services using your computer, tablet (Windows, iPad, or Android), any browser, or
supported _________________________.
33. Office 2013 is the name of the perpetual _________________________ that includes individual applications that can
be installed on a single computer.
34. Ofice 365 combines the full version of the _________________________ desktop suite with cloud-based versions of
Microsoft’s communications and collaboration services.
35. Microsoft provides various _________________________ for Office 365 with different benefits for each individual or
organization.
36. During the Office 365 sign-up process, you create a Microsoft email address and _________________________ to
use on your multiple devices.
37. The Office 365 ProPlus program is limited to _________________________ home computers.
38. The Office 365 Enterprise Plan allows each employee to install Microsoft Office 365 on
_________________________ different computers.
39. Office 365 uses a quick-start installation technology called _________________________.
40. The _________________________ copy that is installed temporarily on the Windows computer does not count
toward the device limit.
41. When you access your Ofice 365 account _________________________, three choices are listed.
42. Office 365 offers shared access to business email, calendars, and contacts using _________________________ from a
computer, tablet, phone, and browser.
43. While Skype may be adequate for simple communication, _________________________ provides for more robust,
comprehensive communications.
Identify the letter of the choice that best matches the phrase or definition.
CLD 5
Active Directory Synchronization
CLD 10
CLD 10
CLD 10
CLD 13
CLD 13
CLD 2
CLD 6
CLD 7
CLD 8
44. A quick-start installation technology
45. Enables users to place video calls to computers and smartphones
and voice calls to landlines
46. Track important dates
47. Share contact lists of employees, customers, contractors, and suppliers
48. A collection of computer servers
49. Allows two or more people to share text messages
50. Enables business people to access Outlook information from anywhere at any time
51. Ensures the original and backup computer files in two or more locations are identical
52. Track team tasks according to who is responsible for completion
53. Delivers support for full high-definition videoconferencing
Critical Thinking Questions
Case 1
Min has to give a PowerPoint presentation about climate change during his science class later today.
54. While on the bus on his way to class, Min remembers a slide he wants to add. What feature of Office 365 allows him
to open the PowerPoint presentation on his smartphone, add the new slide, and have the PowerPoint presentation
automatically synced?
Active Directory Synchronization
55. After he gives his presentation, Min decides he would like to create a website devoted to the topic of climate change.
What feature of his Office 365 subscription allows him to do so?
a built-in hosted public website
access to multiple computers and mobile
devices
Critical Thinking Questions
Case 2
Your friend Cynthia is working on a project that requires collaboration with her colleagues. Through her company, she
has a subscription to Office 365, but she is unfamiliar with SharePoint Online and asks you how it can help her
collaborate.
56. Cynthia needs to discuss with her colleagues several topics in an open forum. What feature of SharePoint will allow
her to do so?
57. Cynthia also needs to store related documents according to their topics. What feature of SharePoint will allow her to
do so?
58. What is Office 365? Briefly describe its features and how they can be accessed, and compare its usefulness to
businesses with the usefulness of Office 2013.
59. What are Office 365’s subscription-based plans? Give examples of two such plans and describe their features.
60. Describe how Microsoft Lync can facilitate online meetings.