Jenny is the project manager of a small web design firm. She identifies with Christian
and American cultures. Working alone, Jenny created the work flow calendar for the
next six month, carefully including days off for Easter and the Fourth of July. Rajiv, one
of the firm’s new designers who practices Islam, was disappointed to see that Jenny
scheduled a huge project in late June during one of his important cultural holidays,
Ramadan. When Jenny was designing the work calendar, she was using
a. Multicultural sensitivity
b. Ethnocentrism
c. Altruism
d. Cultural competence
I go to work, get the job done and go home. I am most likely in the
a. In-group
b. Out-group
c. Mature partnership phase
d. Acquaintance phase
Human capital differences for women include all the following except
a. Developmental opportunities.
b. Work-home conflict.
c. Self-promotion.
d. Education.
In SLII®, leaders use different degrees of ______ and ______ to meet the needs of
followers.
a. Motivation and determination
b. Competence and commitment
c. Supportive and directive behaviors
d. Social judgment and cognitive ability
Charismatic leadership transforms followers’ self-concepts and tries to link the identity
of the followers to the collective identity of the organization.
a. True
b. False
Forecasting environmental changes fits into what quadrant of the critical leadership
functions?
a. Monitor/internal
b. Monitor/external
c. Executive action/internal
d. Executive action/external
I lost my job and health insurance right after being diagnosed with a major illness. It
was a horrible time for me, but I found strength in the process of dealing with these
issues. This is an example of
a. Balanced processing
b. Optimism
c. A critical life event
d. A positive psychological attribute
Under servant leadership, followers may become servant leaders themselves. This is an
example of what?
a. Organizational performance
b. Leadership duplication
c. Follower performance and growth
d. Societal impact
Leaders evaluate the competence and commitment of followers in which leadership
theory?
a. Path-goal
b. Leader-member exchange
c. Servant
d. Situational
A disadvantage of path-goal theory is that its approach could foster subordinate
dependency.
a. True
b. False
Teams that meet face-to-face
a. Are more effective than virtual teams
b. Are less effective than virtual teams
c. Can be equally as effective as virtual teams
d. Often encounter more interpersonal issues than virtual teams
One criticism of servant leadership is
a. Researchers have been unable to reach a consensus on a common definition.
b. Servant leadership makes altruism the central component of the leadership process.
c. There is not enough focus on the role of influence and power in leadership.
d. A follower’s readiness to receive servant leadership moderates its potential
usefulness.
Which positive psychological attribute is also one of the major leadership traits in
Chapter 2?
a. Hope
b. Confidence
c. Optimism
d. Integrity
Which skills model competency consists of creating a schema for learning and
organizing data?
a. Personality
b. Knowledge
c. Perceptive taking
d. Career experiences
It seems that I keep making the same mistakes as I did when I was younger. I am
applying which premise of the clinical paradigm?
a. Mental life lies outside of conscious awareness
b. Human development is an intra- and interpersonal process
c. There is rationale behind every act
d. How we regulate and express emotions is central to a person’s identity
Who is responsible for making the offer for improved career-oriented interactions?
a. Leader
b. Follower
c. Leader or follower
d. Followers’ coworkers
Emotional healing is the central motivation behind the servant leadership process.
a. True
b. False
The assertiveness dimension of culture in the GLOBE studies is described as
a. The degree to which people assert their influence when planning for the future
b. The degree to which people in the culture are determined and confrontational
c. The degree to which a society provides rewards for excellence
d. The degree to which a society relies on established procedures to avoid failure
My leader tries to appreciate what I am thinking and feeling in our interactions; he is
using which characteristic of a servant leader?
a. Empathy
b. Listening
c. Persuasion
d. Conceptualization
The theory of virtue-based ethics suggests that practicing good values leads to increased
virtuousness.
a. True
b. False