Ethical thinking programs emphasize evaluating a situation objectively and evaluating
the anticipated and unintended consequences of each possible action.
The future of unionization in the U.S. is positive, especially with legislative and
political forces in favor of unions.
Downsizing should be an organizations first response when supply is greater than
demand.
Because the skills associated with being an effective team are so straightforward, it is
most effective to conduct the training using lectures and e-learning.
Team pay plans are based on the assumption that professional competence increases
with training and longevity.
BARS are graphic scales with specific behavioral descriptions defining various points
along the scale for each dimension.
Determining a fair rate of pay for expatriates is complicated by issues such as exchange
rates fluctuations.
Measurement and ________ are key to achieving organizational effectiveness and
gaining and maintaining a competitive advantage.
A) intuitive decision making
B) subjective decision making
C) a focus on short term consequences
D) Data-driven decision making
E) a focus on organizational strengths
__________ practice is more productive for long-term retention and for transfer of
learning to the work setting.
A) Massed
B) Part
C) Spaced
D) Whole
E) Continuous
An arrangement that allows two people to divide the responsibilities of a regular,
fulltime job is called __________.
A) job sharing
B) compressed workweek
C) flexplace
D) permanent part-time work
E) alternative work scheduling
A company that exports, as a means to sell its products in foreign markets will
A) Have a direct investment in a foreign market.
B) Increase sales volume allowing for better management of the costs associated with
research and development
C) Avoid the high cost of transportation fees and tariffs and maintain a competitive
advantage.
D) Enable individuals to take advantage of existing advertising and training to ensure
success.
E) Maintain exclusivity with one other company to distribute product and control their
brand in the foreign country.
Honesty has been correlated with increased job performance and a decrease in theft. In
order to test for this trait you recommend using
A) a polygraph test
B) Achievement tests
C) Cognitive ability test
D) an integrity test
E) Minnesota Clerical test
When determining how to compensate expatriates, an advantage of the “going-rate
approach” is that
A) the expatriate is kept whole during the assignment because his pay is similar to the
pay that would have been received for working the same job in their home county
B) locals perceive the pay as fair because the expatriate is paid at a rate that is similar to
the pay received by local employees of that company who have similar position,
performance and experience.
C) it is an effective means to reduce costs because you are offering the expatriate the
ability to choose from a variety of benefit options that are appropriate to the location of
the expatriate assignment.
D) although it is a high cost approach, the ability of the expatriate to save on housing
and social expenses while on assignment makes expatriate assignments in countries
with low pay levels more attractive.
E) with the increase in dual income families, this options provides an incentive for both
the employee of the company and their spouse to accept an expatriate assignment
All of the following have been shown to be disadvantages to using a compressed
workweek EXCEPT:
A) Increase in employee fatigue.
B) Increased tardiness and absenteeism.
C) Understaffing.
D) Difficulty in coordinating team projects.
E) Difficulty scheduling meetings.
Which of the following uses questions and exercises to guide individuals in determining
their strengths and weaknesses, job and career opportunities, and necessary steps for
achieving their goals?
A) Succession planning
B) Realistic recruitment
C) Career workbooks
D) Skills inventory
E) Career center
Which domain would include assessment of an individual, or a departments, degree of
success in meeting or exceeding predetermined levels of productivity and/or quality.
A) Organizational design
B) Staffing
C) Performance management
D) Employee training and organizational development
E) Reward systems, benefits, and compliance
In a department where there are clearly defined and measurable performance standards,
the performance appraisal method that would work well for a manager who is
independently reviewing a department of 15 people to identify who will and will not be
eligible for a bonus would be:
A) Paired comparisons
B) Behaviorally anchored rating scales (BARS)
C) Management by objectives (MBO)
D) Forced choice
E) Behavioral Observation Scales
Which of the following has the top priority for OSHA inspection?
A) Random inspections
B) Re-inspections
C) High hazard industries
D) Imminent danger
E) Employee complaints
Which of the following is associated with workers compensation?
A) Hazard communication
B) Right to know
C) Liability without fault
D) Comparable worth
E) Define contribution
Correlations from __________ show the direction and strength of the relationship
between selection methods and successful performance on the job.
A) 0 to 1.0
B) -1 to +1
C) -1 to 0
D) -1 to 0.8
E) 0.8 to 1
The right-to-know provision of OSHA specifies employees right to know if:
A) Someone they work with has a communicable disease.
B) Someone they work with has a violent history.
C) They are working with unsafe substances.
D) They are working with a sex offender.
E) They are working with unsafe machinery.
Which of the following statements is true regarding “job-relatedness”?
A) Employers have won the majority of cases dealing specifically with job relatedness
after the prima facie case has been established
B) In Connecticut v. Teal, the Supreme Court declared that the “job relatedness”
argument does not have to be applied to all steps of a multiple-hurdle selection process.
C) Employers are not required to use specific criteria to compare selection to actual job
performance in order to measure job relatedness
D) Employers need to establish the reliability of criteria required for a job; they do not
need to meet the higher standard of validity in establishing job relatedness
E) Employers can support job relatedness through the use of job analysis to identify
specific knowledge, skills and abilities.
When there is relatively little differential pay associated with using merit pay systems,
one of the major problems that arise is:
A) company has a problem tracking payroll costs.
B) best performers perceive it as inequitable.
C) middle performers complain.
D) poor performers become worse.
E) top management takes the opportunity to give itself raises.
Which of the following is NOT a type of interview format?
A) Appraisal interview
B) Structured interview
C) Situational interview
D) Panel interview
E) Behavioral interview