The interview is the most widely used personnel selection procedure.
Formal learning provides the bulk of on the job learning.
Learning objectives should address rectifying the performance deficiencies that you
identified with needs analysis.
Unions are only appropriate for blue-collar workers.
Decertification campaigns to end union representation are in principle very similar to
the initial certification campaign that brought the union into power.
The assumption shared by both trend analysis and ratio analysis is that productivity
remains about the same from year to year.
Most interviews are one-on-one.
Industries in production and operation still employee the majority of the U.S.
workforce.
Line managers can only assist and advise staff managers.
Using the Internet, mobile phones, or other digital technologies to harm others is a form
of verbal bullying.
There is no limit to the amount an employee can contribute pre-tax into a 401(k) plan
each year.
The HR department conducts performance appraisals, develops the appraisal tools, and
monitors the appraisal system.
The Landrum-Griffin Act made it lawful for employers to pay their own employees to
entice them not to join the union.
While laws exist to protect against discrimination in compensation based on gender and
age, no law protects against such discrimination against persons with disabilities.
360-Degree feedback is usually used for developmental purposes rather than pay
purposes.
Engagement is fostered when employees understand how their departments contribute
to the company’s success.
People who are accident-prone will have more accidents no matter what the situation.
________ means that an employer engages in an employment practice or policy that has
a greater adverse effect on the members of a protected group under Title VII than on
other employees, regardless of intent.
A) Disparate impact
B) Unintentional discrimination
C) Affirmative action
D) Adverse discrimination
________ training is a method in which trainees learn on actual or simulated equipment
but are trained away from the job.
A) Vestibule
B) Apprenticeship
C) Cubicle
D) Job instruction
Which of the following job titles indicates a position in human resources?
A) recruiter
B) training specialist
C) EEO coordinator
D) All of the above.
What is the fourth step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
Jack is a sales manager and he recently learned that human resource managers with
similar responsibilities and spans of control earn more than he does. Jack is concerned
with the ________ form of equity.
A) external
B) internal
C) distributive
D) individual
The Equal Pay Act requires the same wages when the job involves equal ________.
A) work
B) time spent working
C) amount of education
D) amount of effort
What is the fifth step in the Management by Objectives Method?
A) conduct performance reviews and measure the results
B) set departmental goals
C) discuss departmental goals
D) define expected results
The ________ HR group focuses on assisting top management in strategic planning.
A) corporate
B) centers of expertise
C) embedded
D) transactional
All of the following are sources of identifying training needs except:
A) skills gapping.
B) assessment centers.
C) tests of things like job knowledge, skills, and attendance.
D) All of the above.
What process allows top management to diagnose the management styles of
supervisors, identify potential “people” problems, and take corrective action with
individual supervisors as necessary?
A) strategic performance appraisal
B) organizational development
C) upward feedback
D) critical incidents
Which of the following is not a “big five” personality dimension?
A) inwardness
B) extroversion
C) agreeableness
D) conscientiousness
To try to ensure that the termination interview will go smoothly all of the following
must take place except:
A) review the severance package.
B) identify the next step.
C) describe the situation.
D) All of the above.
When an employee’s personal characteristics such as gender influence a supervisor’s
evaluation of his or her performance, the problem of ________ has occurred.
A) bias
B) stereotyping
C) central tendency
D) halo affect
Which of the following rights do test takers have under the American Psychological
Association’s standard for educational and psychological tests?
A) the right to confidentiality of test results
B) the right to informed consent
C) the right to expect that only qualified people will have access to the scores
D) All of the above.
What percentage of HR managers report checking applicants’ background?
A) 82
B) 80
C) 75
D) 68
A fair discipline process is built on which of the following?
A) rules and regulations
B) a system of progressive penalties
C) an appeals process
D) All of the above.
What is the second step in the Management by Objectives Method?
A) set the organization’s goals
B) set departmental goals
C) discuss departmental goals
D) define expected results
Public state employment agencies are aided and coordinated by ________________.
A) private companies
B) region of the country
C) employers
D) the U.S. Department of Labor
All of the following are examples of mandatory bargaining items except:
A) wages.
B) hours.
C) severance pay.
D) pension benefits of retired employees.
Which assessment method can be conducted one-on-one or with a panel?
A) cognitive ability tests
B) job knowledge tests
C) structured interviews
D) All of the above.
The head of the United Auto Workers recently said the union planned a new campaign
to organize foreign-owned car plants in the United States. This is an example of
________ strike/campaign.
A) unfair labor practice
B) wildcat
C) advocacy
D) yellow dog