A business plan for a small business should be detailed, encompassing at least 100
pages.
a. True
b. False
The task environmental dimension includes all elements that occur naturally on earth,
including plants, animals, rocks, and natural resources such as air, water, and climate.
a. True
b. False
Leadership occurs among people, involves the use of influence, and is used to attain
goals.
a. True
b. False
Which of the following characteristics of leaders have been studied?
a. Personality traits
b. Physical traits
c. Social traits
d. Work-related traits
e. all of these
Homogeneous top management teams tend to be broadminded in their perspectives.
a. True
b. False
Which of the following is an OD intervention technique in which questionnaires on
organizational climate and other factors are distributed among employees and the
results reported back to them by a change agent?
a. Team building activities
b. Survey feedback activities
c. Intergroup activities
d. Process-consolidation activities
e. Symbiotic leadership activities
Most of the laws guiding human resource management are based on the:
a. utilitarian approach.
b. moral-rights approach.
c. individualism approach.
d. justice approach.
e. collectivism approach.
Which of these refers to the management thinking and practice that emphasizes
satisfaction of employees’ basic needs as the key to increased worker productivity?
a. Scientific management perspective
b. Human resource perspective
c. Management science perspective
d. Behavioral sciences approach
e. Human relations movement
Nonprogrammed decisions require six steps, however, programmed decisions being
structured and well understood require only one step.
a. True
b. False
More organizations are requiring all employees to perform boundary-spanning because
environmental shifts can happen quickly.
a. True
b. False
Celine has an unwavering belief in her new start-up company. She possesses intense
focus and takes unconventional risks to make her new company successful. These
examples most closely relate to which personality trait of entrepreneurs?
a. Need to achieve
b. Patience
c. Tolerance for ambiguity
d. High energy level
e. Self-confidence
Social awareness is the ability to connect to others, build positive relationships, respond
to the emotions of others, and influence others.
a. True
b. False
The _____ of the external environment represents events originating in foreign
countries as well as opportunities for American companies in other countries.
a. national dimension
b. global dimension
c. international dimension
d. Japan’s dimension
e. U.S. dimension
The raw materials that organizations use to produce its outputs are provided by
customers.
a. True
b. False
Malcolm has developed strong task skills and has normally taken the role of task
specialist. His task specialist behaviors will include all of the following EXCEPT:
Scenario – Malcolm Bagget
Malcolm Bagget has been working as a production employee for the last three years.
His firm is currently undergoing a change in structure with a new management group
and the production department is being restructured. Each production employee will be
assigned to a small six-member production team. Malcolm is looking forward to the
extensive cross training that has been promised and is looking forward to enjoying more
power and discretion than he has had in the past. In addition to skill training, Malcolm
is receiving management training in team building.
a. initiating.
b. summarizing.
c. compromising.
d. energizing.
e. all of these are included as task specialist behaviors.
The five stages of team development are forming, storming, reforming, performing, and
adjourning.
a. True
b. False
The bureaucratic organizations approach is a subfield within the _____.
a. classical perspective
b. systems theory
c. scientific management
d. learning organization
e. management science view
Mary Parker Follett thought of leadership as _____, rather than techniques.
a. systems
b. top managers
c. people
d. efficiencies
e. floor managers
The management science perspective applies all of the following to managerial
problems EXCEPT:
a. statistics.
b. qualitative techniques.
c. mathematics.
d. quantitative techniques.
e. all of these are correct.