Forms of nonverbal communication include blushing, perspiring, glancing, crying, and
laughing.
a. True
b. False
An MNC is managed as an integrated worldwide business system.
a. True
b. False
Which of the following describes a person who is passionately committed to a new
product of idea despite rejection by others?
a. An idea champion
b. A sponsor
c. A new-venture team
d. A skunkwork
e. An investor
Self-directed teams are _____ teams.
a. temporary
b. permanent
c. ad-hoc
d. task force
e. none of these
The teamwork philosophy is based in part on the assumption that five people working
together can produce more than five people working individually. This philosophy is
consistent with the concept of _____.
a. transformation
b. entropy
c. synergy
d. feedback
e. quality
Individuals who believe that they control their own destiny are described as having a:
a. high external locus of control.
b. high Mach personality.
c. low introversion characteristic.
d. high internal locus of control.
e. low Mach personality.
Vivian, as a vice-president of marketing, whihc is far removed from the research and
development department. However, she keeps a close eye on what is happening in R &
D and tries to support good ideas whenever she can by removing unnecessary
organizational obstacles. Vivian is a good example of a(n)_____.
a. inventor
b. sponsor
c. critic
d. idea champion
e. none of these
Which of the following is a characteristic of a traditional management approach?
a. Managers play the role of an enabler.
b. Managers supervise team members€ tasks.
c. Managers constantly mobilize for change.
d. Managers lead and empower teams.
e. Managers encourage conversation and collaboration.
In the implementation stage, decision makers gather information that tells them how
well the decision was implemented and whether it was effective in achieving its goals.
a. True
b. False
The ethical concept that acts are moral when they promote the individual’s best long
term interests, which ultimately leads to the greater good, is known as the moral rights
approach.
a. True
b. False
Consider the following three managers from Outrageous Outfitters, Inc. Tiffany
Blanchard is the president, Timothy Thompson is the director of marketing, and Karen
Baxter is a maintenance supervisor. Which of the following statements is true?
a. Karen Baxter does more planning than Tiffany Blanchard.
b. Timothy Thompson does more leading than Karen Baxter.
c. Tiffany Blanchard does more controlling than Timothy Thompson.
d. Tiffany Blanchard does more planning than Karen Baxter.
e. None of these.
Gillette operates numerous strategic business units. Most of its units in the personal
care division have low market share but high business growth. These units are classified
as _____.
a. dogs
b. question marks
c. stars
d. cash cows
e. none of these
The nature of management is to cope with _____ and far-reaching challenges.
a. simple
b. planned
c. diverse
d. organized
e. controlled
In a(n) _____ team, team members take over managerial duties.
_____ is defined as “activities or practices that define the characteristics of applicants to
whom selection procedures are ultimately applied.”
A feedback control model helps managers determine whether performance meets
established standards. In an essay, describe how you would utilize the four-step process
of feedback control when setting up a control system in a retail environment.
A policy requiring employers to take positive steps to guarantee equal employment
opportunities for people within protected groups is known as _____.
Organizations that are _____ responsible consider the effects of their actions on all
stakeholder groups and may invest in a number of philanthropic causes that benefit
stakeholders.
Every manager needs to understand how to self-manage in order to gain control over
hectic schedules-he needs clarity of mind, clarity of objectives, and an organized
system. Devise a personal plan for getting through final exam week that utilizes
systematic steps for reaching the goal of self-regulation and effective time management,
and present it in a short essay.
A(n) _____ is a unit separate from the rest of the organization and is responsible for
developing and initiating a major innovation.
A decision to monitor employees’ nonwork activities violates the right to _____.