Management contract is a special form of licensing.
The three major steps involved in the basic process of training are assessment,
development, and evaluation.
HR planning is a task that is accomplished without regard or connection to the business
plan.
Job analysis work can be used to justify the use of particular selection tests and related
cut off scores.
While IRCA outlines a process and provides an organization with forms to use to verify
an applicant’s authorization to work in the U.S., there is no actual penalty for employers
who fail to have employees complete an I-9 form.
The value chain analysis can be used to:
A) refocus the organization on its core competencies and the requirements of the
customer base.
B) focus on understanding customer needs and expectations.
C) describe the extent to which a business has a competitive advantage.
D) formulate strategies that place it in a favorable position relative to other companies
in the industry.
E) understand customer needs and expectations.
At which stage of the training process would it be critical to understand the influence of
the characteristics of adult learners and learning principles?
A) Assessment
B) Development
C) Analysis
D) Evaluation
E) Learning objective
Which of the following cases dealt with the issue of sexual harassment?
A) McDonnell Douglas v. Green
B) Watson v. Fort Worth Bank & Trust
C) Diaz vs. Pan American World Airways
D) Harris v. Forklift
E) United Steelworkers vs. Weber
A national corporation has completed its first phase of diversity awareness training. HR
has been asked to evaluate the training to measure changes in participants
understanding of current laws related to diversity and determine future training
initiatives. Which methodology would yield the best results?
A) Using statistical measures of association and correlation
B) Running experiments with control groups from benchmark companies
C) Gathering qualitative information from training participants
D) Interviewing training participants to discuss their reactions to the training
E) Testing participants through the use of a pre and post test on the key points of the
program
Which of the following is NOT a type of interview format?
A) Appraisal interview
B) Structured interview
C) Situational interview
D) Panel interview
E) Behavioral interview
A typing test has _____ validity while a personality test has ______ validity?
A) empirical, content
B) content, empirical
C) consistency, subjective
D) generalized, construct
E) construct, generalized
Formal performance appraisal should have outcomes that are clearly linked to
organizational __________.
A) demands
B) requirements
C) goals
D) policies
E) ethics
Which of the following statement best describes host-country nationals?
A) Individuals who have proven themselves in the local marketplace.
B) Individuals who are residents of the organization’s home country who are sent
offshore on assignment
C) Individuals contributing important information, perspective, and decision-making
factors.
D) Individuals attaching more importance to freedom and challenges in job.
E) Individuals who are residents of countries in which a foreign subsidiary is located.
Which of the following categories of performance outcomes have been identified as
being generally applicable to all jobs?
A) quality, quantity, timeliness, cost-effectiveness, dependability
B) quality, timeliness, cost-effectiveness, need for supervision, integrity
C) timeliness, cost-effectiveness, need for supervision, interpersonal impact, loyalty
D) quality, quantity, timeliness, cost-effectiveness, need for supervision, interpersonal
impact
E) quantity, timeliness, cost-effectiveness, motivation, interpersonal impact
PFP is a High Performance Work Characteristic and is linked to a firm’s performance
particularly when the:
A) CEO pay is a lower base pay with the majority of compensation coming from
incentive plans.
B) PFP system is closely aligned with the company’s strategic objectives.
C) company has both profit sharing and employee stock option plans established.
D) performance is measurable.
E) size of the award is sufficient to stimulate increased effort.
If employees no longer want to be represented by their union, they may petition the
NLRB for which of the following?
A) Mini arbitration
B) Deauthorization
C) Contract bar
D) Decertification
E) Statutory bar
HR planning for positions outside of the U.S. involves
A) A focus on job compatibility, versus RJP
B) Methodology distinctly different from domestic planning
C) Greater complexity and a focus on job compatibility and RJP
D) A focus on only labor supply and not demand
E) Operating in an environment of stability and predictability
Honesty has been correlated with increased job performance and a decrease in theft. In
order to test for this trait you recommend using
A) a polygraph test
B) Achievement tests
C) Cognitive ability test
D) an integrity test
E) Minnesota Clerical test
Company ABC has been using walk-ins, newspaper ads and referrals for recruitment. In
order to determine which source provided the best mix of potentially qualified
applicants they would
A) use RJP
B) implement succession planning
C) use regression analysis
D) calculate EPO’s
E) calculate yield ratios
Which are the common areas of conflict in a joint venture?
List a few reasons for organizations to expand their business interests beyond their
national boundaries?
List and explain four common rating errors.
Discuss some of the reasons for past failures of Pay-For-Performance (PFP) systems.
Describe the six steps necessary for an organization to develop a “workforce scorecard.”