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A(n) _____ is a company that is highly attractive to potential employees because of
human resources practices that focus on tangible and intangible benefits, and that
embraces a long-term view to solving immediate problems.
a. Fortune 500 company
b. employer of choice
c. socially responsible firm
d. rural firm
e. family-owned corporation
The use of influence to motivate employees to achieve the organization's goals refers to
controlling.
a. True
b. False
Team _____ occurs when individuals and departments rely on other individuals and
departments for information or resources to accomplish their work.
a. accountability
b. cohesiveness
c. control
d. interdependence
e. independence
Sears' decision to sell off much of its financial services division is an example of a:
a. corporate-level strategy.
b. business-level strategy.
c. functional-level strategy.
d. growth strategy.
e. stability strategy.
_____ are associated with surface level of organizational culture.
a. Values
b. Norms
c. Manners of dress
d. Beliefs
e. All of these
While job ____ can lead to greater task efficiencies, it has failed as a motivational
technique.
a. rotation
b. enlargement
c. simplification
d. characteristics
e. enrichment
Jerrica, a finance manager at LRV industries, is asked by her boss to develop a plan in
the event that company sales drop by 20 percent or more. This type of plan is known as
_____.
a. contingency planning
b. financial planning
c. crisis planning
d. consumer protection
e. environmental planning
With a matix structure, the entire organization is made up of horizontal teams that
coordinate their work and work directly with customers to accomplish the
organization€s goals.
a. True
b. False
The matrix structure violates which of the following principles of management?
a. Unity of direction
b. Unity of command
c. Work specialization
d. Division of labor
e. Span of management
Front-line managers have the final responsibility for strategic planning.
a. True
b. False
The findings provided by the Hawthorne Studies provided the impetus for the _____,
despite flawed methodology or inaccurate conclusions.
a. classical perspective
b. humanistic perspective
c. scientific management
d. bureaucratic organizations
e. contingency perspective
Where does the information about opportunities and threats comes from?
a. An analysis of the organization's internal environment
b. A department by department study of the organization
c. Scanning the external environments
d. Employee grievances
e. Financial ratios of the organization
While interviews are _____, they are generally _____ predictors of subsequent job
performance.
a. rarely used, not valid
b. widely used, not valid
c. rarely used, excellent
d. widely used, valid
e. painful, excellent
Values associated with interactive leadership include personal confidence, exclusion,
and independence.
a. True
b. False
From the 1950s until today, which management perspective has remained the most
prevalent?
a. Systems
b. Qualitative
c. Scientific management
d. Quantitative
e. Humanistic
Groupthink occurs when people are so committed to a cohesive team that they are
reluctant to express contrary opinions.
a. True
b. False
