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Pizza Deluxe University is an in-house center and education facility that offers
broad-based learning opportunities for employees. Pizza Deluxe University would be
considered a(n) _____.
a. assessment center
b. on-the-job training center
c. orientation center
d. corporate university
e. learning community
The goal of _____ is to get every employee thinking and acting like a business owner.
a. management-by-walking around
b. closed-book management
c. MBO
d. open-book management
e. just-in-time inventory systems
Which of the following refers to financial managers and others who base their decisions
on complex quantitative analysis, under assumption that using advanced mathematics
and technology can accurately predict how the market works?
a. Stems
b. Yuppies
c. Quals
d. Quants
e. Fins
The nineteenth and early twentieth centuries saw the development of which
management perspective?
a. The human relations movement
b. The behavioral sciences approach
c. The classical perspective
d. The quantitative management approach
e. The TQM approach
The relationship between social responsibility and financial performance has been
shown to be _____.
a. non-existent
b.positive
c. negative
d.not important
e. a reflection of top leadership
The ethical decision approach that requires persons to be guided by standards of equity,
fairness and impartiality is the:
a. moral-rights approach.
b. individualism approach.
c. utilitarian approach.
d. justice approach.
e. discretionary responsibility.
In 2010, which of the following countries formed a free trade area with the ten
countries that make up the Association of Southeast Asian Nations (ASEAN)?
a. Laos
b. United States
c. Mexico
d. China
e. Japan
Defining operational goals and plans occurs in the execution phase of the organizational
planning process.
a. True
b. False
Stephanie works in one of seven research and development departments at Tara's
Terrace, Inc. This would suggest that Tara's Terrace has a:
a. functional structure.
b. divisional structure.
c. wide span of control.
d. high degree of centralization.
e. matrix structure.
Which of the following is often considered the "father of the quality movement?"
a. Weber
b. Gilbreth
c. Follett
d. Deming
e. Gehrke
The goal of open-book management is to get every employee thinking and acting like a
business owner.
a. True
b. False
