The top management of the company asks Earl to make use of a rating scale that will
rate the employees’ actual job behaviors. The managers are asking Steve to use a
________.
A) 360-degree feedback
B) management by objective method
C) behaviorally anchored rating scale
D) graphic rating scale
Which of the following is true about group decision making?
A) Groups tend to foster equal participation in decision making.
B) The pressure to conform is low when working in groups.
C) Groups take more time to arrive at a decision.
D) Groups usually make decisions based on incomplete information.
________ is a situation where a manager has the ability to make accurate decisions
because the outcome of every alternative is known.
A) Certainty
B) Risk
C) Bureaucracy
D) Contingency
If Google asks 25 members of its executive team to spend a full day during their annual
team-building retreat building a house in Las Vegas with Habitat for Humanity, the
executives would be engaging in employee ________.
A) volunteering efforts
B) entrepreneuring efforts
C) whistle-blowing efforts
D) administering efforts
The ________ theory is a contingency theory that focuses on followers’ readiness.
A) adaptive leadership
B) situational leadership
C) adjustable leadership
D) facilitative leadership
Marlin, a physicist in a large corporation, has been asked by his professional association
to present a scientific paper at the national convention. This type of recognition will
help Marlin fulfill his ________ needs.
A) psychological
B) esteem
C) self-actualization
D) social
The ________ Act offers some legal protection to whistle-blowers. It has a provision
wherein any manager who retaliates against an employee for reporting violations faces
a stiff penalty of a 10-year jail sentence.
A) Sarbanes-Oxley
B) Glass-Steagall
C) Taft-Hartley
D) Landrum-Griffin
New Ideas, Inc., focuses on new ideas, uses technology that changes frequently, and has
strong competition in the market. This situation describes what metaphor of change?
A) a shallow water metaphor
B) a falling water rapid metaphor
C) a rapid water metaphor
D) a white-water rapids metaphor
Edwin would like to increase the level of creativity and innovation in his department.
One step he could take would be to ________.
A) decrease external control
B) decrease diversity of opinions
C) reduce resources
D) resolve conflict
Which of the following is a disadvantage of having a strong organizational culture?
A) high employee turnover
B) decreased organizational performance
C) low loyalty towards the organization
D) inability to respond to changing conditions
The ________ stage in the group development process is complete when members
begin to think of themselves as part of a group.
A) forming
B) storming
C) norming
D) performing
When managers make decisions that are rational but limited by their ability to process
the information, they are following the concept of ________.
A) cognitive decision making
B) bounded rationality
C) escalation of commitment
D) intuitive decision making
A ________ describes the rationale of how a company is going to make money.
A) functional strategy
B) business model
C) SWOT analysis
D) core competency