Which of the following technologies simplifies the process of developing prototypes?
A) CAD
B) CAMM
C) JIT inventory systems
D) CIM
Which of the following statements is true regarding nonprogrammed decision-making?
A) Nonprogrammed decision-making is performed with the help of standard operating
procedures.
B) Nonprogrammed decision-making involves selecting the most effective-easy,
repetitive, and routine-operating procedures to handle an organization’s ongoing
value-creation activities.
C) Nonprogrammed decision-making forces managers to rely on judgment, intuition,
and creativity to solve organizational problems.
D) Nonprogrammed decision-making requires much less search for information to find
solutions than does programmed decision-making.
A market structure organizes people according to ________.
A) the skills of the people
B) the types of customers they serve
C) the regional markets they serve
D) the functions they perform
Which of the following is one of the important trends that is accelerating as the result of
advances in IT?
A) conducting classroom training for newly hired employees
B) using self-managed teams
C) using a highly centralized organizational structure
D) using a tall organizational hierarchy with several levels
Which of the following is an outside stakeholder group?
A) shareholders
B) suppliers
C) managers
D) workforce
________ is an OD technique in which a facilitator helps two interdependent groups
explore their perceptions and relations in order to improve their work interactions.
A) Restructuring
B) Action research
C) Reengineering
D) Organizational mirroring
When ________, the cost of each function’s contribution to the development of each
product becomes increasingly difficult to measure.
A) an organization with a divisional structure uses the system of management by
objectives
B) an organization with a functional structure grows and the number and complexity of
their functions and products increases
C) an organization with a matrix structure operates in a stable environment
D) an organization with a divisional structure operates in a rich but complex
environment
Which of the following decision-making models explains why and how managers can
improve their programmed decision-making over time?
A) Carnegie model
B) rational model
C) unstructured model
D) incrementalist model
________ is the process by which managers select and manage aspects of structure and
culture so an organization can control the activities necessary to achieve its goals.
A) Organizational design
B) Competitive analysis
C) Arbitration
D) Environmental scanning
Which of the following goals is most likely to be set by an organization to measure
effectiveness if it is using the technical approach to measure organizational
effectiveness?
A) reduce production cost
B) increase market share
C) increase rate of product innovation
D) lower costs of input
A ________ is a secret agreement among competitors to share information for a
deceitful
or illegal purpose.
A) joint venture
B) collusion
C) strategic alliance
D) cartel
According to the study conducted by Lawrence and Lorsch, an organization functioning
in a highly unstable environment was most effective when it ________.
A) used rules and SOPs extensively to coordinate tasks
B) concentrated decision-making authority at the top-management level
C) incorporated high levels of organizational integration
D) relied more on mutual adjustment between subunits
According to cognitive dissonance theory, decision makers ________.
A) try to maintain consistency between their images of themselves, their attitudes, and
their decisions
B) give preferential treatment to others they perceive to be members of their own
groups
C) tend to create models based on past data which are validated only against that past
data
D) overestimate others’ ability to know them, and they also overestimate their ability to
know others
A computer company does not have an established sequence of steps for socializing
newcomers. Training is tailored to individual needs. Which of the following
socialization tactics is this company using?
A) random
B) formal
C) collective
D) fixed
A manager chooses to tell affected employees about an impending layoff, despite the
damage this causes to the stock price of the organization. She did this because it was
“the right thing to do.” Which model of ethics is she using?
A) justice
B) moral rights
C) utilitarian
D) mutual association
Which of the following groups of stakeholders receives inducements in the form of
dividends and stock appreciation?
A) trade unions
B) suppliers
C) shareholders
D) workforce
Which of the following types of organizational structures is most likely to use transfer
pricing?
A) functional structure
B) product team structure
C) product division structure
D) multidivisional structure
Which of the following is an advantage of a matrix structure?
A) increased organizational flexibility
B) clearly defined hierarchy of authority
C) lack of role ambiguity and role conflict
D) lack of movement of employees from team to team
Which of the following statements is most likely to be true regarding an organization
that follows a K-strategy?
A) Typically, organizations use a K-strategy when they have a monopoly in the
industry.
B) Organizations following a K-strategy always concentrate their competences and
skills to compete for resources in a single niche.
C) Typically the K-strategy is used by organizations for the introduction of highly
complex technical products.
D) Organizations following a K-strategy wait to enter a new environment until the
uncertainty in that environment is reduced.
The ________ approach to measuring organizational effectiveness evaluates the
organization’s ability to convert skills and resources into goods and services efficiently.
A) external resource
B) technical
C) internal systems
D) transactional
Many of the top software engineers in an organization left the company because they
felt lost in the growing organizational bureaucracy and became frustrated with their lack
of autonomy. According to Greiner’s model of organizational growth and based on the
given information, the company is most likely to be in the “growth through ________”
stage of organizational growth.
A) creativity
B) association
C) direction
D) integration
The skills of Microsoft’s software design group are an example of ________.
A) organizational resources
B) rites of integration
C) functional resources
D) rites of enhancement
Which of the following organizational structures is the most decentralized?
A) product division structure
B) functional structure
C) product team structure
D) transactional structure