Unlike defined benefit pension plan, which guarantees nothing, the 401(k) plan
guaranteespayments based on years of service.
a. True
b. False
Alternative dispute resolution procedures, such as arbitration:
a. may be required of an employee by an employer in lieu of a lawsuit.
b. are legal only with a collective bargaining agreement in a union environment.
c. propose rather than impose a solution.
d. are prohibited by the Civil Rights Act except with public employees.
Tips for using criticism constructively includes all of the following EXCEPT:
a. considering whether it is really necessary.
b. not exaggerating.
c. watching one’s timing.
d. using the ‘sandwich technique.”