The primary function of visuals is to enhance a document’s appearance.
A message telling a reader how to react to a message demonstrates great courtesy.
Once a user makes use of the track changes feature, they cannot revert back to the
original document.
The ending summary reviews the entire report, usually from the beginning to the end.
In indirect claims, one must make sure that one clearly express one’s disappointment at
the action taken.
The following sentence has subject-verb agreement: “Sarah together with her two
assistants is going to be fired for negligence.”
Proofreading for mechanical and grammatical elements is the final step in the revision
process.
Concrete words are vague in nature.
People from cultures that stress human equality are most likely to quiz a person from
another culture to determine that person’s class status.
The projected job market is an internal factor that needs to be considered when
identifying an appropriatejob.
When presenting an oral report, one must avoid eye contact with the audience because
it is considered rude.
Quantitative researchers use research tools that generate verbal data.
Which of the following elements should be included when concluding a speech?
A. An statement to engage the audience right away
B. A human-interest story
C. Statements that build up the case
D. A restatement of the subject
E. A statement that clearly defines the topic
_____ allow software and information to be stored on websites rather than on
computers.
A. Tablets
B. Databases
C. Hard disks
D. Cloud computing tools
E. Relational database management tools
Which of the following is true about the attitudes of cultures toward various factors of
human relationships?
A. In the United States, people are polychronic and view time in a more relaxed way.
B. In the United States, people hold the view that important people should be late to
show that they are busy.
C. In business negotiations, people from the United States move at a deliberately slow
pace, engaging in casual talk before getting to the main issue.
D. North Americans view space as belonging to all; thus, they jostle for space when
boarding trains, standing at ticket counters, or shopping.
E. Americans work hard to neutralize body odors or to cover them up and view body
odor as unsanitary.
A _____ is a Web-based get-together, usually for a small group of people who have
chosen to conduct their interactions online rather than in a conference room.
A. webinar
B. webcast
C. web meeting
D. web crawler
E. web browser
Which of the following sentences avoids a dangling modifier?
A. Climbing up the rope, the frightened cat was brought down from the rooftop.
B. Though only twelve years old, the college accepted Stewart’s application.
C. Raised in Australia, it is natural to miss the smell of the sea.
D. Although nearly finished, we left the play early because we were worried about our
children.
E. By working hard, you can achieve your goal.
Which of the following is true about managing emphasis in a sentence?
A. Short sentences carry lesser emphasis than long, involved ones.
B. Beginnings and endings of business messages are particularly good places for using
long sentences to emphasize your content.
C. A long closing should be used in business messages to ensure that the reader is left
with an important final thought.
D. If a sentence contains two ideas that are equally important, both the ideas should be
joined with “and” to place equal emphasis.
E. If a sentence contains two ideas that are equally important, one idea should be
subordinated to the other.
Which of the following is appreciated by readerswhen receiving a bad-news message?
A. Bad news presented without any alternative solution being offered
B. Direct delivery of the message without explanations
C. A bluntly worded explanation of what went wrong
D. A gradual introduction to the message’s main negative point
E. An explanationthat does not cushion the message’s main negative point
The wide range of established forms of communication is collectively called _____.
A. variables
B. genres
C. bypasses
D. memorandums
E. heuristics
Which of the following best describesspecialty tools such as EndNote, ProCite, and
RefWorks?
A. They are specialized statistical tools that perform advanced computing.
B. They are specialized database tools that transfer bibliographic information
automatically from a wide variety of online databases.
C. They are specialized concept mapping programs that help rearrange items into a
meaningful order keeping the reader in mind.
D. They are specialized tools used for checking grammar and styles in documents.
E. They are specialized tools that help writers determine how their documents are
shared by specifying who can read, change, or have full control over them.