Type
Quiz
Book Title
Business Communication: Building Critical Skills 6th Edition
ISBN 13
978-0073403267

OBHR 477 Final

July 13, 2015
Justification reports recommend a purchase, investment, hiring, or change in policy.
While giving bad news to peers and subordinates, you should ask for input or action, if
possible.
If the reader has to study the labels to get the right picture, a visual is unethical even if
the labels are accurate.
If many people are new to the group, ground rules should be made explicit.
All long reports follow the same format and often the same style.
Proofreading is hard because writers tend to see what they know should be there rather
than what really is there.
Showing readers how the subject of your message affects them reduces goodwill.
Performance appraisals are more useful to subordinates if they make clear which areas
are most important and contain specific recommendations for improvement.

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