What form of data collection involves recording work activities in a log?
A) interviews
B) diaries
C) direct observation
D) None of the above.
Which of the following measurement methods rates employee performance relative to
other employees?
A) graphic rating scale
B) forced distribution
C) Likert scale
D) critical incident method
According to the Sarbanes-Oxley Act of 2002, if a company must restate financial
statements due to material noncompliance with a financial reporting requirement, the
act requires that the CEO ________.
A) repay any bonuses received during the 12 months prior to the issuance of the
financial statements in question
B) make a public apology to stock holders
C) resign from the position of CEO
D) All of the above.
Which of the following training methods is the most familiar?
A) on-the-job training
B) apprenticeship training
C) informal learning
D) lectures
Which of the following factors is not an acceptable basis for different pay for equal
work under the Equal Pay Act of 1963?
A) gender
B) seniority system
C) merit pay system
D) quality of production
Typical simulated exercises used in management assessment centers include all of the
following except:
A) the in basket.
B) leaderless group discussion.
C) tests of motor abilities.
D) interviews.
Based on interviewer assessments of attractiveness and gender, which of the following
would most likely receive the highest rating for an executive level position?
A) an attractive woman
B) an attractive man
C) an unattractive woman
D) There are no such biases based on attractiveness and gender.
The ________ process includes improving the firm’s future performance and make
sense in terms of the firm’s strategy and goals.
A) management development
B) management skills inventory
C) action planning
D) performance support
Which of the following is not a common interviewing mistake?
A) snap judgments
B) negative emphasis
C) attractiveness of candidate
D) All of the above.
Direct financial payments include all of the following except:
A) wages.
B) insurance.
C) salaries.
D) incentives.
Gainsharing is an incentive plan that ________.
A) uses a trust to hold stock in individual employee accounts and distributes it to
employees upon retirement
B) engages many or all employees in a common effort to achieve a company’s
productivity objectives with any resulting cost-savings gains shared among employees
and the company
C) contributes company shares of its own stock or cash to be used to purchase company
stock to a trust established to purchase shares of the firm’s stock for employees
D) involves the firm simply distributing a percentage of profits as profit shares to
employees at regular intervals
Orientation typically includes information on ________.
A) employee benefits
B) daily routine
C) safety measures
D) All of the above.
Which incentive plan is based on a philosophy that managers and employees must
cooperate together?
A) cash plan
B) Scanlon plan
C) deferred profit-sharing plan
D) employee stock ownership plan
The basic purpose of the Occupational Safety and Health Act is to ________.
A) administer the act and to set and enforce the safety and health standards that apply to
almost all workers in the U.S.
B) assure every person safe and healthful working conditions and to preserve human
resources
C) provide safe and healthful working conditions to self-employed persons
D) to prevent the occurrence of occupational illnesses among public employees
The decision to unionize may be based on ________.
A) fear of job loss
B) arbitrary management actions
C) increasing workload
D) All of the above.
Which of the following conditions must be met for an injured employee to earn
workers’ compensation from his or her employer?
A) The injury must have occurred while the employee was on the job.
B) The employee suffered the injury through no fault of his or her own.
C) The employee must have worked for a minimum of 1250 hours during the past
twelve consecutive months.
D) All of the above.
________ is an organizing tactic by which full-time undercover union organizers are
hired unknowingly by employers in order to sway union elections.
A) Union salting
B) Featherbedding
C) Espionage
D) Infiltration
The Norris-LaGuardia Act ________.
A) guaranteed each employee the right to bargain collectively free from interference,
restraint, or coercion
B) made yellow dog contracts unenforceable
C) banned unions from restraining or coercing employees from exercising their
guaranteed bargaining rights
D) Both A and B.
Approximately what percentage of employers offer some health insurance coverage?
A) 25%
B) 40%
C) 60%
D) 99%
Which form of arbitration means that both parties are committed to accepting the
arbitrator’s decision?
A) interest arbitration
B) binding arbitration
C) nonbinding arbitration
D) compulsory arbitration
Procedural justice refers to the ________.
A) fairness of the process used to arrive at a decision
B) manner in which managers conduct their interpersonal dealings with employees
C) fairness of a decision’s result
D) the degree to which managers treat employees with dignity as opposed to abuse or
disrespect
The ________ Amendment to the U.S. Constitution states, “no person shall be deprived
of life, liberty, or property, without due process of the law.”
A) First
B) Fifth
C) Tenth
D) Thirteenth
________ is used as an estimate of reliability when one administers the same test to the
same people at two different points in time, and then compares the test scores at time 2
with the scores at time 1.
A) Equivalent form estimate
B) Retest estimate
C) Internal consistency
D) Criterion validity