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The SCAMPER tool is based on the work of Alex Osborne.
In entrepreneurship, every good idea is a viable business opportunity.
Research suggests that the first good idea entrepreneurs come up with is always the
best.
One of the ways to practice the business of innovation is to invite someone who was
never included before in a meeting for solving a problem.
One of the ways to practice the business of innovation is to invite someone who was
never included before in a meeting for solving a problem.
Correlation is one of the four stages in the creative process.
Search and capture of new ideas that lead to business opportunities is called opportunity
recognition.
Constructing clear sentences and paragraphs involves adaptation to the intended
readers.
With the many sales and service businesses built using the Internet, a low-cost, low-risk
approach for testing feasibility exists using the concept of a pilot test.
The SCAMPER tool is effective for solving problems only in traditional ways.
The operations manager performs the management activities of planning, organizing,
staffing, leading, and controlling of the OM function.
Taking an idea and offering a way to do something slightly better than it is done
presently refers to a(n):
A. imitative strategy.
B. incremental strategy.
C. status quo strategy.
D. innovative strategy.
Which of the following is not among the ethical and social challenges facing operations
managers?
A) honoring stakeholder commitments
B) maintaining a sustainable environment
C) efficiently developing and producing safe, quality products
D) increasing executive pay
E) providing a safe workplace
Identify the independent clause in the following sentence. Until she apologizes for her
actions, I refuse to talk to her.
A. I refuse to talk to her
B. Until she apologizes
C. For her actions
D. Until she
E. Apologizes for her actions
A cleaning company uses $10 of chemicals, $40 of labor, and $5 of misc. expenses for
each house it cleans. After some quality complaints, the company has decided to
increase its use of chemicals by 50%. By what % has multifactor productivity fallen?
A) 0%
B) 8.3%
C) 25%
D) 50%
E) none of the above or unable to determine
The SCAMPER tool is based on the work of:
A. David McClelland.
B. Abraham Maslow.
C. Alex Osborne.
D. Frederick Herzberg.
The SCAMPER tool is based on the work of Alex Osborne.
Rejecting existing ideas, and presenting a way to do things differently refers to the
_____ strategy.
A. imitative
B. prototyping
C. radical innovation
D. integrative
A foundry produces circular utility access hatches (manhole covers). Currently, 120
covers are produced in a 10-hour shift. If labor productivity can be increased by 20%, it
would then be
A) 14.4 covers/hr
B) 24 covers/hr
C) 240 covers/hr
D) 1200 covers/hr
E) none of the above
The Dulac Box plant produces 500 cypress packing boxes in two 10-hour shifts. Due to
higher demand, they have decided to operate three 8-hour shifts instead. They are now
able to produce 600 boxes per day. What has happened to productivity?
A) It has not changed.
B) It has increased by 37.5 boxes/hr.
C) It has increased by 20%.
D) It has decreased by 8.3%.
E) It has decreased by 9.1%.
Which of the following is a similarity between goods and services?
A) mass production
B) consistency
C) automation
D) application of operations management
E) all of the above
Mark has developed a novel product and is worried that it might get copied. To address
this concern, Mark must address which of the following aspects of the I2P analysis?
A. The royalty the product is most likely to generate
B. The extent of IP protection for the product
C. The initial set of customers
D. The market and its size
A grocery chain is considering the installation of a set of 4 self-checkout lanes. The new
self-checkout lane setup will replace 2 old cashier lanes that were staffed by a cashier
and bagger on each lane. One cashier mans all 4 self-checkouts (answering questions,
checking for un-scanned items, taking coupons, etc). Checkout on the new lanes takes 2
minutes (customers bag their own orders) while checkout with the old lanes took only
45 seconds. In addition the electricity costs for both setups are $.05 per checkout while
bagging (material) costs are $.1 per checkout with the old system and $.15 for the new
system. The new lanes also require $100 in capital costs. Assume that the lanes are
always in use for 8 hours per day (1 shift) and that a worker makes $10/hour.
a. How many checkouts did the old system provide in a shift?
b. How many checkouts does the new system provide?
c. What is the multifactor productivity for each system?
_____ refers to a preliminary run of a business, sales effort, program, or Web site with
the goal of assessing how well the overall approach works and what problems it might
have.
A. Conversion rate
B. Pilot test
C. Incubation period
D. Commercialization
Pilot test is a preliminary run of a business, sales effort, program, or Web site with the
goal of assessing how well the overall approach works and what problems it might
have.
Calculate BCFs Debt to Assets ratio for 2010 and 200 Use Total Liabilities in your
calculation for Debt.
Identify three or more operations-related tasks carried out by Hard Rock Caf©.
What were the BCFs operating (unrestricted) margins for 2010 and 2009? How much
did it change (number and percent) from 2009 to 2010?
How do services differ from goods? Identify five ways.
Define feasibility. What are the major sections of a feasibility study?
Does the BCF report any unrestricted or board-designated contributions in its
endowment? How do you know?
Identify two operations-related tasks carried out by Hard Rock Caf©. Match each to its
area of the Ten Critical Decisions.
In the context of the placement of the topic sentence, which is the most commonly used
paragraph arrangement in business communication?
