Rather than forcing an employer to determine that you developed one skill on one job
and another skill on another job, the _____, a method of organizing information in a
resume, groups related skills.
A. combined layout
B. reverse chronological organizational layout
C. accomplishments layout
D. targeted layout
E. functional layout
Which of the following guidelines should be followed whengranting an adjustment?
A. You should avoid usingreader-centered language.
B. You should place the blame squarely on the reader.
C. You should use words which show that you are ready to look beyond the reader’s
faults.
D. You should avoid language that makes the customer’s complaint the focus of your
message.
Which of the following is true of setting up the negative news in an
indirect-ordermessage?
A. You should not cushion the message’s main negative point.
B. You couldcite the expert opinion of authorities whom both you and your reader
respect.
C. You should directly deliver the message without explanation.
D. You could express yourself in a blunt manner to the reader.
E. You must never offer an alternative solution to the reader.
Which of the following is true about linear-actives, multi-actives, and reactives as
defined by Richard D. Lewis?
A. Linear-actives are those who have several things going at the same time.
B. People belonging to polychronic cultures regard time as something that must be
planned in order to be used as efficiently.
C. Multi-actives plan their priorities not according to a time schedule but according to
the relative thrill or importance that each appointment brings with it.
D. Linear-actives are those who do many things at once.
The act of generating different possible solutions to communication problems without
censoring any of them is called _____.
A. groupthink
B. brainstorming
C. proofreading
D. social loafing
E. free riding
Identify the most appropriate beginning subject matter for a letter of transmittal.
A. Identification ofthe report’s contents and purpose
B. The key points of the report
C. Statement of the conclusion of the report
D. Friendly expression of gratitude
E. Statement of the recommendations of the report
Which of the following sentences illustrates faulty parallelism?
A. The package was wrapped with care and with precision.
B. The package was wrapped carefully and with precision.
C. The package was wrapped precisely and beautifully.
D. The package was wrapped carefully and beautifully.
E. The package was wrapped carefully and precisely.
Which of the following is the best position to place a visual in a document?
A. Near the place where it is covered in writing
B. At the end of the document in an appendix
C. At the beginning of a document
D. In a separate document with extra material
E. On a page preceding the one that references it
Which of the following is the ideal posture to assumewhen presenting an oral report?
A. An erect and stiff body posture
B. A stiff body posture behind a podium
C. A comfortable and limp posture
D. A naturally poised and alert posture
E. A constantly changing body posture
The primayadvantage of listservs is that they:
A. let users develop shared vocabularies.
B. can be used as personal diaries or pages.
C. let users organize their social bookmarks in flexible ways.
D. allow users to communicate online and offline simultaneously.
E. can be used to send out questionnaires for investigating business problems.
Which of the following is a commonly used complimentary close in today’s business
letters?
A. “To Whom It May Concern”
B. “Best Regards”
C. “Dear Sir/Madame”
D. “Respected Sir”
E. “Dear Ladies and Gentlemen”
Which of the following sentences does not havespelling errors?
A. He has weird ideas.
B. I always visit my grandparents during my holydays.
C. His work disapointed us.
D. Driving beyond the speed limit is an ofense.
Which of the following sentences does not havespelling errors?
A. Occurrance of the flu is common during winter.
B. The student ommitted a few questions in the exam.
C. Stop paniking! We’re going to be okay!
D. Pronounciation is very important.
E. I occasionally visit New York.
Identify the independent clause in the following sentence. Until she apologizes for her
actions, I refuse to talk to her.
A. I refuse to talk to her
B. Until she apologizes
C. For her actions
D. Until she
E. Apologizes for her actions
Probability samples are based on:
A. the accuracy of the samples.
B. chance selection procedures.
C. the reference given by members of a research group.
D. the funds allocated for the research and investigation.
E. the popularity of a sample.
Which of the following is a defining characteristic of a stacked column chart?
A. It compares differences in quantities using differences in the lengths of the bars to
represent those quantities.
B. It compares quantities of two or three different values in one chart by clustering bars
together.
C. It contains columns that begin at a central point of reference and either go up or
down.
D. It contains columns that are divided into parts and distinguished by different colors
or cross-hatching.
E. It is especially good for showing percentage changes and any series in which plus
and minus quantities are present.
Which of the following is involved in the negative test of interpretation?
A. Comparing noncomparable data
B. Examining opposing interpretations
C. Making glib conclusions and recommendations
D. Accepting lack of evidence as proof to the contrary
E. Oversimplifying a problem
Which of the following is true of nonverbal communication?
A. The “vocabulary” for this type of “language” is broad and imprecise.
B. Nonverbal communication is interpreted in the same way by all “listeners.”
C. Culture does not affect the interpretation of nonverbal communication.
D. A gesture can have only one possible meaning.
E. Nonverbal communication is commonly used by digital natives.
Identify the correct statement about letter reports.
A. If a letter report is begun in the direct order, a subject line is inappropriate.
B. Letter reportsin the indirect order use a subject line.
C. Letter reportsin the indirect order do not open with any background information.
D. As a general rule, letter reports are not written personally, using “I,” “we,” and “you”
references.
E. The subject line of the letter reportconsists of identifying words appearing at the top
of the letter, usually right after the salutation.