Which of the following is a change in the manner in which an organization does its
work?
a. Technology
b. Product
c. Entrepreneurship
d. Creativity
e. Incremental
Traditionally, a span of management of about _____ has been recommended.
a. three
b. five
c. fifteen
d. seven
e. twenty
A(n) _______ would outline the procedures Larry should use in this and other ethical
situations.
Scenario – Larry Campbell
The pressure was on again. Larry Campbell, the Vice President at ToolTime
Hardware, Inc., was receiving requests from men and women inside the firm and
outside the firm, asking him to review the company’s promotion policies. Of the 52
middle and high level executives, only three were women. The pressure was to
review the policies that had led to this perceived imbalance and, if appropriate,
take the steps necessary for correction.
a. principle-based statement
b. code of ethics
c. corporate credo
d. policy-based statement
e. ethics committee
Fred, a software engineer, is in charge of scrutinizing electronic communication
patterns as part of his role within a virtual team at work. Fred’s role fulfills which
virtual team practice?
a. Using technology to build relationships
b. Shaping culture through technology
c. Monitoring progress and rewards
d. Administering rewards
e. Using global teams to develop technology
Which of the following is an example of a process theory of motivation?
a. Need hierarchy theory
b. Equity theory
c. Two-factor theory
d. ERG theory
e. Acquired needs theory
_____ involves exposing traditional managers to nontraditional peers to help break
down stereotypical beliefs.
a. Revelation
b. Exposure
c. Publicity
d. Innovative breakdown
e. Cultural barrier breakdown
To meet the needs of the organization, all managers carry out the three major categories
of roles. They are: _____, _____, and _____ roles.
a. monitor, figurehead, liaison
b. leader, monitor, spokesperson
c. disseminator, entrepreneurial, disturbance handler
d. decisional, spokesperson, leader
e. informational, interpersonal, decisional
A desired future state that the individual or organization attempts to realize is a goal.
a. True
b. False
Affirmative action requires that an employer take positive steps to guarantee promotion
from within.
a. True
b. False
_____ is the approach that defines how a decision maker should make decisions and
provides guidelines for reaching an ideal outcome for the organization.
a. Administrative
b. Descriptive
c. Normative
d. Bounded rationality
e. None of these
Which of the following is a control system that measures performance in terms of
after-tax profits minus the cost of capital invested in tangible assets?
a. Open-book management
b. Economic value-added system
c. Activity-based costing
d. Inappropriate control system
e. None of these
A process whereby companies find out how others do something better than they do and
then try to imitate or improve on it refers to outsourcing.
a. True
b. False
Organizational change refers to the adoption of a new idea or behavior by an
organization.
a. True
b. False
_____ departments perform tasks that reflect the organization’s primary goal and
mission, while _____ departments include all those that provide specialized skills in
support of _____ departments.
Define workforce diversity. Identify the traditional and inclusive dimensions of
diversity.
The _____ outlines the knowledge, skills, education, physical abilities, and other
characteristics needed to adequately perform the job.
Approaches to quality and financial control must change with the times. In a short
essay, evaluate the effect that the changing global economy and increased awareness of
corporate accountability are having on organizational management and processes.
List the five behaviors associated with the task specialist role.
The _____ approach to economic responsibility means that economic gain is the only
social responsibility and can lead companies into trouble.
A control system that measures performance in terms of after-tax profits minus the cost
of capital invested in tangible assets is called the _____.
Though new managers may be more familiar with traditional approaches to
departmentalization, realistically, they will have to understand and learn to work within
a variety of organizational structures. Write a short essay that compares and contrasts
the advantages and disadvantages of two traditional approaches-the functional
approach, and the divisional approach-to departmentalization. In most instances, which
do you think would be the preferred approach, and why?
If a manager finds several new competitors on the horizon, he or she may need to spend
more time in the _____ role.
When each employee is held accountable to only one supervisor, it is called _____.