To encourage employees to pursue job outcomes that are in alignment with an
organization’s goals, managers should link rewards to performance.
a. True
b. False
The area of employment that is slowest to respond to affirmative action appeals is:
a. the advancement of women to top management positions.
b. the advancement of minorities to middle and top management positions.
c. the advancement of female single parents.
d. the advancement of dual-career couples to first level supervisor positions.
€Labor costs are always the smallest expenditures companies make, particularly in
service-intensive firms.
a. True
b. False
Women’s networks have had a detrimental effect on the advancement of women.
a. True
b. False
Apprenticeship training in the United States is far superior to that in Europe.
a. True
b. False
Alockout occurs when employers hire workers to replace the employees on strike.
a. True
b. False
Interviews as a method of selection are popular for all of the following reasons
EXCEPT:
a. interviews are the most valid method of selection.
b. interviews are practical for dealing with a small number of applicants.
c. interviews function as a public relations tool.
d. interviewers have faith in their ability to make selection judgments.
The knowledge, skills, and capabilities of individuals that have a tremendous impact on
an organization’s performance but do not show up directly on its balance sheet are
known as:
a. intellectual capital.
b. human capital.
c. core capital.
d. employee capital.
Explicit contracts are not enforceable in court if either the employee or employer
violates any provisions of the agreement.
a. True
b. False
Employment stability, team-based behaviors, and strategy-focused behaviors are used
as part of an HR Scorecard to assess:
a. workforce deliverables.
b. HR deliverables.
c. external objectives.
d. top management support.
In about 25% of unionizing campaigns, unions are unable to secure a contract after
winning a representation election.
a. True
b. False
Furloughing is a situation in which a firm asks an employee to take time off but the
employee is still provided with full pay and benefits.
a. True
b. False
In the job characteristics model, feedback refers to the degree to which a job provides
substantial freedom, independence, and discretion to an employee.
a. True
b. False
Which of the following is NOT one of Marriott€s recruiting principles?
a. Building an employment brand
b. Getting it right the first time
c. A caring workplace
d. Bringing in new blood