The central idea of supply chain management is to apply a total system approach to
managing the flow of information, materials, and services from raw material suppliers
through factories and warehouses to the end customer.
A typical ERP system has modules that use the same user interface, similar to that of
Microsoft Office products.
Lean production is a management philosophy and a pull system throughout the plant.
An input to the material requirements planning (MRP) system is an exception report.
In a net change MRP program, a change in one item will result in a completely new
inventory plan and schedule for every item in the master production schedule.
In contrast to careers in finance and marketing, careers in OSCM involve hands-on
involvement with people and processes.
The objective of strategic capacity planning is to determine the overall capacity level of
capital intensive resources (including facilities, equipment, and overall labor force size)
that best supports the company’s long-range competitive strategy.
The total value of all items held in inventory for the firm valued at cost is which of the
following?
A. Cost of goods to be sold
B. Average aggregate inventory value
C. Weeks supply of goods
D. Inventory turnover
E. None of these
In the service-system design matrix, a mail contact service encounter is expected to
have which of the following?
A. High sales opportunity
B. High degree of customer/server contact
C. High production efficiency
D. Low sales opportunity
E. None of these
What dimension of competitiveness does time-to-market performance in product design
and process selection affect?
A. Engineering hours per project
B. The cost of ongoing service
C. Responsiveness to customer needs
D. Aesthetics of design
E. None of these
Which of the following is a fixed-time-period inventory model?A. The EOQ model
B. The least cost method
C. The Q model
D. Periodic system model
E. Just-in-time model
There are two general types of multi-period inventory systems: fixed-order-quantity
models (also called the economic order quantity, EOQ, and Q-model) and
fixed-time-period models (also referred to variously as the periodic system, periodic
review system, fixed order interval system, and P-model).
Which of the following is usually included as an inventory holding cost?A. Order
placing
B. Breakage
C. Typing up an order
D. Quantity discounts
E. Annualized cost of materials
Holding costs include the costs for storage facilities, handling, insurance, pilferage,
breakage, obsolescence, depreciation, taxes, and the opportunity cost of capital.
Which of the following is a fixed-order-quantity inventory model?A. Economic order
quantity model
B. The ABC model
C. Periodic replenishment model
D. Cycle counting model
E. P model
There are two general types of multi-period inventory systems: fixed-order-quantity
models (also called the economic order quantity, EOQ, and Q-model) and
fixed-time-period models (also referred to variously as the periodic system, periodic
review system, fixed order interval system, and P-model).
In most cases, demand for products or services can be broken into several components.
Which of the following is considered a component of demand?
A. Forecast error
B. Autocorrelation
C. Previous demand
D. Consistent demand
E. Repeat demand
The unit improvement factor for an 80 percent learning curve at 100 units is 0.2271.
The first and second timings of a person doing a job are 20 minutes and 16 minutes,
respectively. What is the learning-adjusted time estimate for unit number 100?
A. 20 minutes
B. 16 minutes
C. 2.271 minutes
D. 4.542 minutes
E. 0.800 minute
Which of the following is a total measure of productivity?
A. Output/Materials
B. Output/ (Labor + Capital + Energy)
C. Output/Labor
D. Output/Inputs
E. All of these
Using the fixed-time-period inventory model, and given an average daily demand of
200 units, 4 days between inventory reviews, 5 days for lead time, 120 units of
inventory on hand, a z of 1.96, and a standard deviation of demand over the review and
lead time of 3 units, which of the following is the order quantity?A. About 1,086
B. About 1,686
C. About 1,806
D. About 2,206
E. About 2,686
Using Equation 20.11, q = [200 x (5 + 4) + 1.96 x 3] – 120 =
1,80
List five OSCM job titles.
1. ___________________
2. ___________________
3. ___________________
4. ___________________
5. ___________________
You want to develop a three-sigma R-chart. You know the average range is 12 based on
several samples of size 6. Which of the following is the resulting LCL?
___________________________________
You have run a capacity resource profile on your shop. Products have been routed
sequentially through resources A, B, C, and D. The capacity resource profile tells you
that resource A is scheduled at 95 percent of capacity, resource B at 80 percent of
capacity, resource C at 130 percent of capacity, and resource D at 100 percent of
capacity. Assuming that the data we used to calculate the capacity resource profile are
accurate, how would you employ the “drum, buffer, rope” thinking?
You are developing an X-bar chart based on sample means. You know the standard
deviation of the sample means is 4, the desired confidence level is 99 percent, and the
average of the sample means is 20. What is your LCL?
_________________________________________
What is the principal element of the overall layout of a hospital?
_________________________________
A machine shop has two machines, A and B. Four jobs need to be processed through
machine A first and B second. Job 1 will take one hour on machine A and three hours on
machine B. Job 2 will take three hours on A and two hours on B. Job 3, seven on A and
three on B. Job 4, five hours on A and one hour on B. Using Johnson’s rule, in what
order should these jobs be done? ___________________________________.
What is it called when companies focus on the things they do best and outsource other
functions to key partners? ________________________________________
When you compare the metrics of your company to another you are ___________.
People who provide capital to the firm through stock purchases are called:
_____________________