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Transnational teams tend to be:
a. focused on projects that span multiple countries.
b. comprised of members with generalized skills.
c. homogenous.
d. comprised of members from the same region.
€The two most common purposes of performance management programs are
administrative and developmental.
a. True
b. False
Older workers:
a. operate more like free agents.
b. prefer having younger supervisors.
c. are more willing to work flexible hours.
d. learn new behaviors more quickly because of their experience.
_____ is the career stage that is devoted to soliciting job offers and selecting an
appropriate job.
a. Preparation for work.
b. Organizational entry.
c. Early career.
d. Job seeking.
An appeals process is only necessary for administrative appraisals.
a. True
b. False
Which law prohibits federal contractors from discriminating against disabled
individuals in any program or activity receiving federal financial assistance and requires
federal contractors to develop affirmative action plans to hire and promote disabled
people?
a. The Americans with Disabilities Act
b. The Vocational Rehabilitation Act of 1973
c. Executive Order 11246
d. Executive Order 11478
Piecework is appropriate when:
a. technology changes are frequent.
b. quality is more important than quantity.
c. productivity standards are difficult to develop.
d. ajob is fairly standardized.
Integrated knowledge sets within an organization that distinguish it from its competitors
and deliver value to customers are known as:
a. individual competencies.
b. core capabilities.
c. human capital.
d. organizational competencies.
FedEx has been very successful in utilizing a differentiation strategy.
a. True
b. False
Internal analysis focuses on culture and conflicts within an organization.
a. True
b. False
Passive job seekers are people who are not looking for jobs but could be persuaded to
take new ones given the right opportunity.
a. True
b. False
Approximately _____ of the U.S. economy today is affected by international
competition, including small companies.
a. 25 to 40 percent
b. 50 to 65 percent
c. 70 to 85 percent
d. 90 to 100 percent
Crisis management teams should also concern themselves with the aftermath of
violence, such as the guilt and fear employees may have.
a. True
b. False
Case studiesprovide participantstheexperience of analyzing and synthesizing facts.
a. True
b. False
The ____ prohibits educational institutions from supplying information about students
without prior consent.
a. Electronic Communications Privacy Act
b. Privacy Act
c. Federal Education Rights and Privacy Act
d. Fair Credit Reporting Act
Define the concepts of reliability and validity.
Discuss some of the characteristics of a good mentor.
Describe the role of a line manager.
What are some of the guidelines to an employee seeking a mentor?
What is the Balanced Scorecard?
What are the seven competitive challenges facing human resources management
departments?
What are the seven competitive challenges facing human resources management
departments?
