Book Title
Business Communication: Building Critical Skills 6th Edition

OBHR 165 Test 2

July 13, 2015
In a formal report, the List of Illustrations tells the reader what the document is about.
Pie charts force the audience to measure length.
In a skills resume, one should use as headings the title or the dates of the jobs one has
It is logical to decide whether to stay in a current job or move solely on the basis of the
pluses and minuses one knows about the current job.
Coordinating and evaluating are positive actions that help a group achieve its task
Justification reports should begin with a summary of the action needed to implement a
Using third-person pronouns rather than second-person gives more impact to writing.
A successful international communicator need not be sensitive to differences among
individuals within a culture.
U.S. usage treats company names and the words "company" and "government" as plural
Good business style uses more contractionsthan conversational style.
When delivering bad news, it is important to get to the point quickly.
If a memo runs two pages or more, you should use a heading at the top of the second
and subsequent pages.
Collaborative writing cannot be done by large groups.
Emdashes are typically used to join two or more words used as a single adjective.
How can negative information be effectively deemphasized in letters or memos?
Unadvertised jobs are referred to as the _____ job market.
What are ellipses? When are they used?
one explain being fired from a job?
A good voice supports and enhances good content. Elaborate.
How can a person identify reader benefits?