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The Hay profile method is useful for evaluating jobs of all types and levels.
a. True
b. False
The U.S. Department of Educationhas found that less than half of all high school
seniors in the U.S. are unable to handle basic math involving fractions, decimals, and
simple algebra.
a. True
b. False
Title VII of the Civil Rights Act created the:
a. Occupational Safety and Health Administration (OSHA).
b. Equal Employment Opportunity Commission (EEOC).
c. Equal Rights Compliance Agency (ERCA).
d. Justice Department (JD).
Retirees often return to their old employers because:
a. they cannot afford their retirement lifestyle.
b. the Age Discrimination Act has eliminated mandatory retirement ages.
c. the employers request them to comeback.
d. they have knowledge of their employers' needs despite the negative effect on their
work groups.
Criterion contamination occurs when factors outside an employee's control influence
his or her performance.
a. True
b. False
A behavioral description interview focuses on hypothetical situations.
a. True
b. False
A program that offers students an opportunity to learn the job and gain hands-on
experience while they are still in college is known as a(n):
a. outplacement program.
b. internship program.
c. mentorship program.
d. career management program.
Which of the following is NOT an example of how an implied contract may become
binding?
a. Telling employees their jobs are secure as long as they perform satisfactorily and are
loyal to the organization
b. Failing to create an employee handbook or conducting performance appraisals on a
routine basis
c. Stating in the employee handbook that employees will not be terminated without the
right of defense or access to an appeal procedure
d. Urging an employee to leave another organization by promising higher wages and
benefits, then reneging on those promises after the person has been hired
Poor cultural fit is a major reason why international job assignments fail.
a. True
b. False
Under the Family and Medical Leave Act, if an employee is returned to an equivalent
job, rather than his/her original job, the equivalent job must have:
a. identical pay, benefits, and terms of employment.
b. terms of employment and promotional opportunity.
c. promotional opportunity and benefits.
d. identical pay, benefits, and promotional opportunity.
Public employment agencies may help employers by providing all of the following
services EXCEPT:
a. employment testing.
b. human resource planning.
c. job analysis.
d. community wage surveys.
Regardless of the medium, which of the following is NOT a general pointer for
designing benefits information?
a. Avoid complex language when describing benefits. Clear, concise, and
understandable
language is a must.
b. Explain the purpose behind a benefit and the value it offers employees. Be up front
about the pros and cons of different benefit plans.
c. Provide numerous examples to illustrate how a benefit choice might affect different
types of employees, depending upon their personal circumstances.
d. Avoid the use of graphics whenever possible to make the information understandable
and prevent confusion.
Talent inventories can be used to develop _____, which list current jobholders.
a. core values
b. replacement charts
c. trend models
d. staffing tables
_____ is the way by which most job positions are filled.
a. Advertising
b. The Internet
c. Word-of-mouth recommendation
d. Text messaging
Melanie Fitzpatrick is an American expatriate assigned to England. During a business
meeting in London with important local customers, one customer tells her that he wants
to "table" the discussion on price. He probably means that:
a. he wants to put off discussing price until later.
b. he wants to discuss other items before discussing the price.
c. he wants to discuss the price immediately.
d. he never wants to discuss price openly.
Most job descriptions include a job title, a job identification section, and a job duties
section.
a. True
b. False
