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Carly's Clothes, Inc. manufactures children's clothes. Which of the following
departments for Carly's Clothes can be considered a line department?
a. Finance department
b. Human Resources department
c. Research and development department
d. Manufacturing department
e. Marketing department
An organization's mission describes its reason for existence.
a. True
b. False
One of the questions that human resource planning should consider includes "what is
the profit margin and inventory turnover rate?"
a. True
b. False
Employability and personal responsibility are part of the old social contract between
employees and employers.
a. True
b. False
A foreign terrorist kidnaps your firm's marketing VP while the VP is in the host country.
This is a harsh example of:
a. economic development.
b. infrastructure.
c. political risk.
d. international law.
e. social risk.
A manager's _____ skill is demonstrated in the way a manager relates to other people.
a. conceptual
b. human
c. technical
d. leading
e. controlling
The framework in which the organization defines how tasks are divided, resources are
deployed and departments are coordinated is called organizational structure.
a. True
b. False
The moral rights approach that deals with performing experimental treatment on
unconscience trauma patient is the:
a. right of free consent.
b. right to privacy.
c. right of freedom of conscience.
d. right of free speech.
e. right of due process.
Before opening his own business, Kareem was writing a report that details the specifics
of his ideas and future business operations. This document is known as a:
a. SWOT analysis.
b. business portfolio.
c. business plan.
d. competitive analysis.
e. mission statement.
Human resource planning refers to the forecasting of human resource needs and the
projected matching of individuals with expected job vacancies.
a. True
b. False
_____ is a control system that identifies the various activities needed to produce a
product and determines the cost of those activities.
a. Open-book management
b. An economic value-added system
c. Activity-based costing
d. An inappropriate control system
e. None of these
Kara's department is made up of people with similar skills and work activities. Her
organization uses the _____ approach to departmentalization.
a. team-based
b. horizontal matrix
c. divisional
d. vertical functional
e. process
In order for goals to be effective, they should be challenging but realistic.
a. True
b. False
Efficiency refers to the degree to which the organization achieves a stated objective.
a. True
b. False
Within his role as a financial accountant, Roger uses the capital asset pricing model and
other mathematical tools to help clients keep track of their finances. Which perspective
or approach does Roger apply most at his work?
a. Quantitative perspective
b. Qualitative perspective
c. Humanistic approach
d. Behavioral science approach
e. Scientific management approach
Job satisfaction is work behavior that goes beyond job requirements and contributes as
needed to the organization's success.
a. True
b. False
Which of the following is the reinforcement stage of organization development in
which individuals acquire a desired new skill or attitude and are rewarded for it by the
organization?
a. Refreezing
b. Restating
c. Unfreezing
d. Changing
e. Jumping
Tamika is a manager at Sleeveless Clothes, Inc. Recently, she was assigned a work
team. She is in charge of the team and it consists of the subordinates under her
authority. This is an example of a _____ team.
a. horizontal
b. functionall
c. self-managed
d. special-purpose
e. social
The implication of the two-factor theory for managers is clear. Providing hygiene
factors will eliminate employee dissatisfaction but will not motivate workers to high
achievement levels.
a. True
b. False
