In the clinical approach to selection, different evaluators assign different weights to an
applicant’s strengths and weaknesses.
a. True
b. False
While cross-training can increase productivity, it can also increase employee turnover.
a. True
b. False
When an employee works eighty hours over nine days and takes one day off every other
week, the employee’s work schedule is known as a(n):
a. compressed workweek.
b. enriched workweek.
c. flextime arrangement.
d. adaptable schedule.
WTO member countries represent approximately _____ of all international trade.
a. 37 percent
b. 57 percent
c. 77 percent
d. 97 percent
Private employment agencies: a. commonly recruit candidates for vacanies on a
temporary basis. b. commonly charge the employer a fee. c. commonly specialize in
providing services for a specific occupational area. d. commonly provide services only
to college students.
Trend analysis includes all of the following steps EXCEPT:
a. selecting a business factor.
b. soliciting expert opinions.
c. predicting employment needs.
d. plotting historical trends.
A disadvantage of overemphasizing seniority is that less competent employees receive
the same rewards and security as more competent employees.
a. True
b. False
According to a study by the Corporate Executive Board, engaged employees are _____
less likely to leave their organizations than highly disengaged employees.
a. 24 percent
b. 45 percent
c. 66 percent
d. 87 percent
Human capital is _____ and _____ be managed the way organizations manage jobs,
products, and technologies.
a. tangible; cannot
b. tangible; can
c. intangible; cannot
d. intangible; can
Older workers:
a. operate more like free agents.
b. prefer having younger supervisors.
c. are more willing to work flexible hours.
d. learn new behaviors more quickly because of their experience.
Extroversion refers to the degree to which someone is insightful, creative, artistic, and
curious.
a. True
b. False
A standard definition of domestic partnership includes all of the following EXCEPT:
a. a requirement that the couple live together.
b. a specification of financial interdependence.
c. a requirement that the relationship be a permanent one.
d. a minimum term of cohabitation requirement.
Regardless of the selection methods used, it is essential that the selection procedure be:
a. lengthy and thorough.
b. quick and efficient.
c. reliable and valid.
d. a positive experience for applicants.
The states that grant employees the privilege to see their personnel files generally does
not provide:
a. the right to alter the details of one’s personnel file.
b. the right to inspect one’s own personnel file.
c. the right to a copy of one’s personnel file.
d. the right to correct inaccurate data in the file.
If a railroad union reaches an impasse during its negotiations, which federal agency is
used to mediate?
a. National Labor Relations Board under the National Labor Relations Act
b. National Mediation Board under the Railway Labor Act
c. Federal Mediation and Conciliation Service under the Taft-Hartley Act
d. National Labor Disputes Board under the Taft-Hartley Act
The Occupational Safety and HealthAdministration (OSHA)may cite employers under
all of the following violations EXCEPT:
a. willful violations.
b. serious violations.
c. other-than-serious violations.
d. minor violations.
The gap between today and the future represents a starting point for discussion when
communicating business needs to employees.
a. True
b. False
Federal government employees can usually be expected to be paid for ____ holidays a
year.
a. 24
b. 10
c. 15
d. 20
Disparate treatment would arise when an employer hires men but not womenwith
school-going children.
a. True
b. False