Identify a warning sign of a weak talent bench.
a. Promotions are made quickly.
b. Key positions are filled internally.
c. Key positions are filled externally.
d. Promotions are made objectively.
The employee complaint process that is most similar to a grievance procedure under a
union contract is the:
a. open-door policy.
b. hearing officer complaint system.
c. peer-review system.
d. step-review system.
Among the biggest problems for expatriates and foreign business travelers is:
a. foreign exchange conversion.
b. scheduling time off.
c. driving on the other side of the road.
d. communication.
A program that provides for a relatively rapid progression through a number of
managerial positions is known as a:
a. management development program.
b. fast-track program.
c. career advancement program.
d. fast-mentor program.
The Norris-LaGuardia Act created the National Labor Relations Board.
a. True
b. False
Regardless of the time available to implement a high-performance work system, the use
of _____ helps keep everyone on track and prevents the system from bogging down.
a. top-management directives
b. a transition structure
c. employee involvement
d. empowerment
€Today’s organizations are relying on the expertise and initiative of employees to react
quickly to incipient problems and opportunities.
a. True
b. False
When communicating benefits programs to employees use:
a. correct legal language to avoid subsequent liability.
b. one, uniform method to communicate to all employees.
c. multiple media techniques.
d. graphics and presentation software to conceal unpleasant news.
To comply with theOccupational Safety and HealthAdministration (OSHA)standards,
all hazardous chemical containers must be labeled with the identity of the contents and
must state any appropriate hazard warnings.
a. True
b. False
Which of the following is not prohibited by Title VII of the Civil Rights Act of 1964?
a. Paying a woman less than a man for doing the same job
b. Promoting a white male over a black male on the basis of seniority
c. Refusing to hire Hispanics
d. Limiting training opportunities for men
Which of the following is NOT a form of internal recruiting?
a. Job postings
b. Performance appraisals
c. Mobile recruiting
d. Skill inventories
Ninety percent of all fatal work injuries involve workers in private industries.
a. True
b. False
Spacing out the training will result in faster learning and longer retention. This is
known as the principle of:
a. part learning.
b. retention.
c. transfer of training.
d. distributed learning.
Compensation specialists often see flexible benefits plans as ideal.
a. True
b. False
Unionization may restrict the freedom of management in many areas.
a. True
b. False
____ interviews are attractive because of their convenience and low cost and they make
it easier to interview people in different geographic areas.
a. Video
b. Behavioral description
c. Panel
d. Structured
Gainsharing plans are designed to increase employee job satisfaction and improve
customer awareness.
a. True
b. False
The principle of shared information typifies a shift in organizations away from the
mentality of command and control toward one more focused on employee commitment.
a. True
b. False