14) The nurse manager has been asked to provide numbers associated with productivity to the
hospital chief financial officer. Which components should the manager report?
1. The ratio of staff to patients
2. The number of patients to the number of FTEs
3. The ratio of department output to the resources consumed
4. The department input divided by its output
15) One of the strategies used by insurers to control costs and quality is the delineation of the
services that will and will not be covered. Choose the services that would typically be covered by
most insurance plans. Select all that apply.
1. Outpatient and inpatient surgery
2. Elective abortions
3. Nursing services
4. Diagnostic tests
5. Mental healthcare