The nurse is having lunch with colleagues from a medical-surgical unit. One of the
medical-surgical nurses states, “I don”t know how you can work with psych patients!
They scare the heck out of me.” How should the nurse respond?
1. “It’s not that bad, and most of the clients are not that scary.”
2. “The clients I work with have physical disorders just like the clients you work with.”
3. “I don”t know; sometimes I wonder what I am doing.”
4. “I must have better nursing skills than you do.”
Answer:
A client who abuses alcohol was brought to the hospital as a police hold after a fight
with his wife. When the client is sober, the nurse recognizes that the client is using a
defensive behavior called rationalization. Which statement did the client make?