6) A major reason for decrease in sales promotion is that customers have become less
brand loyal.
7) A very frustrating, and often expensive, scenario for both an agency and its client
occurs when:
A.a commercial is rejected at the storyboard stage.
B.a commercial that was rejected at the storyboard stage is accepted at the final stage.
C.a commercial is rejected for reasons such as sex, politics, and religion.
D.a commercial is approved at the storyboard stage but then is rejected after it is
produced.
E.a commercial is rejected at the idea-generation stage.
8) _____ has been described as one of the “new-generation” marketing approaches
being used by companies to better focus their efforts in acquiring, retaining, and
developing relationships with customers and other stakeholders.
A.Decentralized communication systems
B.Bait-and-switch marketing approach
C.Integrated marketing communications
D.Mass media advertising
E.Customer newsletter service