What does the phrase, ‘speak with a single voice,’ mean?
a. Carefully select those tools that are most appropriate for the communications
objective at hand.
b. Reach the target audience efficiently and effectively using whatever touch points are
most appropriate.
c. Successful marketing communications requires building relationships between brands
and their consumers/customers.
d. All marketing communication elements should use the same endorser so that
consumers do not get confused.
e. Coordination of messages and media is absolutely critical to achieving a strong and
unified brand image and moving consumers to action.
Researchers have determined that loading consumers, by offering deal-oriented
promotions, does increase consumers’ product usage, especially when _____.
a. usage-related thoughts about a product are vivid in a consumer’s memory
b. the sales promotion has been used for a considerable amount of time
c. competitive products are not on deal
d. the promotion is for a durable good
e. the promotion includes a contest