10) The share of a television audience indicates the:
A.percentage of the defined target market that is exposed to a message at least once
during the relevant time period.
B.percentage of households using TV in a specified time period that are tuned to a
specific program.
C.average number of exposures to a message received by each member of the target
market.
D.percentage of all households using television during a specific time period.
E.number of people who responded to a televised direct-response ad.
11) Which of the following is the best example of relationship marketing?
A.Kite Inc. uses mass media to communicate with its target audience.
B.Fin Corp. focuses on short-term gains through one-time transactions.
C.Venus Inc. focuses on using print media to have a wide reach.
D.Gate Corp. uses personal selling till the provider stage to reach individual customers.
E.Felix Inc. develops a long-term link with individual customers for mutual benefit.
12) If the target audience is opposed to a communicator’s position, presenting strong
points first can:
A.increase the extent of disapproval.
B.increase criticism of the message.
C.reduce the level of counterargument.