Dell Computers dramatically increased its consumer advertising, resulting in Dell
becoming the top-selling personal computer. Consumers can purchase a Dell computer
only directly from Dell, either by calling the toll-free number or visiting Dell’s website.
One of Dell’s popular television commercials included Steve, a young man who would
usually say, “Dude, you’re gettin’ a Dell.” Audiences really liked Steve and the ads he
appeared in, and in fact, that’s when Dell’s sales started to skyrocket. However, Dell has
stopped that campaign and has moved on to others.
It seems like every week Dell has a special offer for consumers. For example, one offer
included a free printer and digital camera with the purchase of a desktop computer.
How could marketers evaluate the effectiveness of sales promotion offers such as this?
Explain why the Hispanic market is of great interest to marketers in the United States.
What is a media mix?