The current research on managerial skill points to four general management skills.
Which of the following is NOT one of the four skills?
A) Political
B) Interpersonal
C) Conceptual
D) Scientific
Production data for the number of hours required per unit for making the Droid and
iPhone versions of cell phone components by Bizzer, a high-tech manufacturing firm, is
given below. Suppose the plant decides to make the maximum number of iPhone
components possible and reach the rest of its capacity by making Droid phones. How
many of each type of phone will it make?
Monthly Product
A) 375 iPhone units and 625 Droid units
B) 500 iPhone units and 500 Droid units
C) 1000 iPhone units and 1000 Droid units
D) 625 iPhone units and 375 Droid units
This team leader role requires leaders to try to get the best out of their team.
A) coach
B) troubleshooter
C) liaison
D) conflict manager
The ________ dimension reflects the degree of trust and respect subordinates had for
their leader in Fiedler’s model.
A) leader-member relations
B) position power
C) task structure
D) effectiveness
Maslow argued that once a need is substantially satisfied, ________.
A) the next need becomes dominant
B) individuals no longer require that need
C) that need continues to be the primary motivation of an individual
D) it becomes a higher-order need
Hidden aspects of an organization that OB provides insight into include ________.
A) strategies
B) attitudes
C) structure
D) objectives
Eric the Redd (Scenario)
Eric Redd graduated from college and was hired by a corporation that manufactured
parts for the automotive industry. The employees on the assembly line seemed bored,
and their motivation was low. Eric’s employer decided to try to reorganize to increase
productivity. During his career, Eric will see his job change from an engineer to a more
complex job assignment.
Eric is offered a chance to help direct the efforts of some employees assigned to his
work group. This is a chance for Eric to experience ________.
A) functional structure
B) divisional structure
C) responsibility
D) authority
The idea of an organization being an open system was borrowed from this discipline.
A) mathematics
B) the physical sciences
C) game theory
D) psychology
The requirement for value chain management that is most closely associated with
learning on the job is ________.
A) employees/human resources
B) technology investment
C) coordination and collaboration
D) organizational processes
Stress in the workplace is an adverse reaction that people have in response to ________.
A) lack of ambition
B) demands, constraints, and opportunities
C) having too much confidence in oneself
D) too much ambition
The key to any job in a successful value chain is that it ________.
A) is well defined and easy to carry out
B) best helps the chain create customer value
C) is maximally efficient
D) saves time and money
W. Edwards Deming thought that ________ the key to productivity.
A) workers were
B) controlling costs was
C) managers were
D) both managers and workers were
In a decision tree, which of the following is true?
A) The probabilities of all of the outcomes must be equal.
B) The sum of the probabilities of all of the outcomes must equal 1.0.
C) No outcome can have a probability that is less to 1.0.
D) The sum of the probabilities of all of the outcomes must be greater than 1.0.
According to Herzberg, in order to provide employees with job satisfaction, managers
should concentrate on ________.
A) salary and status
B) working conditions
C) achievement and recognition
D) security
Which of the following would you expect to find in a clothing store that follows a cost
leadership strategy?
A) only the finest, most expensive materials
B) pampered, personalized service
C) state-of-the-art design
D) basic, no frills, practical items
The fundamental attribution error causes people to tend to attribute ________.
A) successes and failures of others to internal factors
B) failures of others to external factors
C) their own successes to external factors
D) their own failures to internal factors
The “Whiz Kids” applied statistical methods to management at ________.
A) the Western Electric Company
B) the Ford Motor Company
C) IBM
D) the Sony Corporation
Parochialism is ________.
A) acceptance of diverse points of view
B) a desire to leave one’s own culture for a foreign culture
C) a tendency to view the world through a single perspective
D) recognition of diverse religious beliefs
What advantages does videoconferencing provide for group decision making?
A) anonymous expression of opinions
B) less groupthink
C) less minority domination
D) savings on travel and time
Which of the following is NOT a reason why managers often resort to using heuristics?
A) They seem to eliminate complexity.
B) They seem to eliminate ambiguity.
C) They save time.
D) They thoroughly explore all alternatives.
Fixed costs for a product are $60,000. The product itself sells for $4.00 and it costs
$1.00 to make each product. How will the break-even point for the product change if
the variable cost per unit goes up to $1.50?
A) The break-even point will increase by 4000.
B) The break-even point will increase by 24,000.
C) The break-even point will decrease by 4000.
D) The break-even point will increase by 20,000.
________ variables are thought to promote innovation.
A) Structural, cultural, and human resource
B) Organic, cultural, and tolerant
C) Structural, ambiguous, and tolerant
D) Cultural, ambiguous, and tolerant
Status in France within a corporation is largely ________.
A) measured in the same way it is in the United States
B) based on how much money a person makes
C) based on such things as seniority and educational level
D) based on an individual’s personal accomplishments
In the ever more difficult struggle to survive in a competitive world, Evans Findings
Company has a work shift with ________.
A) extra employees to increase productivity
B) no employees to allow workers to rest
C) no employees to punish unproductive workers
D) no employees to increase productivity
Herbert Simon won the Nobel Prize in economics for his work in describing ________.
A) how people spend money
B) how most people are perfectly rational
C) how people make decisions
D) how people avoid decisions
The work of a manager ________.
A) is strictly limited to overseeing and monitoring the work of others
B) may involve performing tasks that are not related to overseeing others
C) involves only high-level tasks that require a sophisticated skill set
D) does not involve interaction with nonmanagerial employees
For the most part, ________ are involved in HR decisions within their own department
or unit.
A) very few managers
B) some managers
C) most managers
D) all managers
Health insurance is an example of which of the following?
A) compensation
B) employee benefit
C) salary
D) wages
An entrepreneurial venture whose goal is to create humorous video games would be
likely to be ________.
A) very organic in structure
B) highly centralized
C) fairly mechanistic in structure
D) very mechanist in structure
Which type of demand is related to working conditions, such as having an office that is
too loud or overcrowded?
A) Task Demands
B) Role Demands
C) Interpersonal Demands
D) Organizational Structure Demands
A bank manager who passes out bonuses at the end of the year is exercising this.
A) reward power
B) coercive power
C) expert power
D) referent power
Planning gives organizations a way to deal with change that ________.
A) eliminates all uncertainty
B) reduces uncertainty
C) reduces certainty
D) increases ambiguity
It is assumed that in most cases the decisions of all managers are limited by ________.
A) greed and short-sightedness
B) having too much information
C) not being able to analyze all information for all alternatives
D) not being able to act rationally or in the best interests of their organization
In a society with high ________ on GLOBE, you would expect members of a
corporation to have a strong identification with the corporation.
A) gender differentiation
B) future orientation
C) in-group collectivism
D) humane orientation