Productivity gains in the service sector have been much lower than that of
manufacturing.
When possible, managers should purchase and use CRAFT because it gives an optimal
solution to the facility layout problem.
A key outcome of JIT is that organizational barriers are eliminated.
Order batching replaces lumpy demand with constant product demand.
The chase aggregate plan maintains a constant workforce and produces the same
amount of product in each time period.
A long production run implies a large setup cost per unit.
If you use the Excel Stacked column chart option, you must select the individual data
sets and the sum of the data sets.
The Deming Prize is an American award given to companies to recognize their efforts
in quality improvement.
A Gantt chart is usually used for a company with low flexibility in both product
variation and product volume.
Economics relies on forecasting to predict the duration of economic turning points.
FCC is the governmental agency that has inspectors who check for safety conditions.
Capacity requirements planning enables the company to evaluate how well it is using its
critical work centers.
A multiple-line service system provides an incentive for jockeying behavior.
Planning consists of adjusting the concept to meet the demand.
The tier one, tier two, and tier three supplier designations are based upon whom the
suppliers are providing materials or services to.
ERP modules are fully integrated.
Which of the following is not considered one of the four broad categories of
competitive priorities?
a) technology
b) cost
c) quality
d) flexibility
e) time
54. Suppose that weekly output is worth $1000, and labor and materials costs are $300
and $200, respectively. What is the multifactor productivity ratio?
a) 1000
b) 8
c) 2
d) 3
e) 0.5
Which layout design tool is primarily based on managers’ opinions?
a) x-bar chart
b) REL chart
c) MRP chart
d) from-to matrix
e) Gantt chart
Cost data
Capacity data
Demand data
Develop a hybrid aggregate plan with inventory, but no back orders. Also, use no
undertime and no subcontracting. Also use no firing, since the company is projecting a
20% annual growth rate per year over the next several years. When demand minus
opening inventory exceeds regular plus maximum overtime production, hire enough
employees to meet demand, working as much overtime as possible. When demand is
less than regular time production, work no overtime and add to inventory (data given
above).
(a) What is the workforce at the end of the last period? How many total were hired?
(b) How many total units were produced using overtime?
(c) What is the maximum ending inventory and when does it occur?
(d) What is the total cost?
(e) What is the cost per unit?
What refers to owning or controlling sources of raw materials and components?
a) Backward integration
b) Horizontal integration
c) Encapsulating integration
d) Forward integration
e) Subsuming integration
The purpose of the International Organization for Standardization is to
a) Certify all suppliers worldwide
b) Establish international quality standards
c) Spread European standards worldwide
d) Certify products
e) Streamline documentation
The different characteristics that can be measured by control charts can be divided into
what two groups?
a) Parameters and attributes
b) Variables and attributes
c) Variables and constraints
d) Variables and parameters
e) Attributes and constraints
For any period the beginning inventory, plus any replenishment orders due, less the
gross requirement equals is called the __________________________.
a) planned orders
b) projected available quantity
c) scheduled receipts
d) lead time
e) safety stock
Capacity decisions at the strategic level include ____________________.
a) investment in new facilities and equipment
b) size of workforce
c) inventory buffers
d) day-to-day use of machines
e) composition of the workforce
What implies that about 20% of the inventory items will account for about 80% of the
inventory value?
a) Little’s law
b) Friedman’s law
c) Pablo’s proposition
d) Keyne’s law
e) Pareto’s law
The concept of interchangeable parts was introduced by ___________________.
a) Adam Smith
b) Frederick Taylor
c) Eli Whitney
d) Henry Ford
e) W. Edwards Deming
Which of the following is not characteristic of adding safety time in the critical chain
approach?
a) Probability and statistics provide no insights into the adding of safety time.
b) It can be added by basing time estimates on pessimistic experiences.
c) It is added at the end of the critical path.
d) It can be added by having more safety factors added at each level of management.
e) It can be added to offset possible global reductions in project length made by top
management
Uhura Enterprises provides consulting services for customers. Consultants are brought
in for two-hour shifts. A consultant will spend one full hour with a customer. The
customers remain for that hour and then leave. Each consultant is paid $25 per hour. Let
Xirepresent the number of consultants starting their shift at hour i, (i = 1,2,3,4). The
firm wishes to minimize salary costs while satisfying demand. Customer demand is as
follows.
What is the proper objective function?
a) Min 4X1+ 5X2+ 10X3+ 4X4
b) Min 9X1+ 15X2+ 14X3+ 12X4
c) Max 9X1+ 15X2+ 14X3+ 12X4
d) Max 25X1+ 25X2+ 25X3+ 25X4
e) Min 50X1+ 50X2+ 50X3+ 50X4
Dell practices _____________________________.
a) focused customization
b) make to stock production
c) mass merchandising
d) mass customization
e) frozen assembly schedules
The first unit of a product took 400 hours to complete. The firm plans to produce 8 units
in the first month and 10 units in the second month. If an 80% learning curve is
expected, how many hours will the firm use to work on the product during the second
month?
a) 4000.0 hours
b) 2526.0 hours
c) 3886.4 hours
d) 2138.4 hours
e) 1748.0 hours
Maturity and decline are also referred to as:
a) the early stages
b) the life cycle
c) the later stages
d) design for manufacture stages
e) re-engineering stages
A company’s product design supports its business strategies by
a) designing products that appeal to its customers
b) designing as many products as possible
c) including the company’s mission somewhere in the product
d) designing products that aid strategic planning activities
e) designing the company’s strategy
Which inventory function provides a cushion against unexpected supply shortage?
a) anticipation inventory
b) fluctuation inventory
c) lot-size inventory
d) transportation inventory
e) speculative inventory
A scheduling technique for jobs that follow the same path through two operations is
___________.
Define job lateness.
Why are focused factories often the best approach in today’s business environment?
What is one of the simplest ways to combine forecasts?
Suppose that the annual EOQ cost (ordering plus inventory holding) for a product
stored in a warehouse is $10,000. What would the total company EOQ cost be if the
firm decided to equally allocate the demand among five warehouses instead of one?
__________ and ___________ cell referencing allows you to write one formula and
then copy it.